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For Companies At a Glance
- Tasks: Assist customers, process orders, and manage stock in a dynamic warehouse environment.
- Company: Join a progressive business that values its people and fosters growth.
- Benefits: Enjoy a permanent role with competitive salary and Monday to Friday hours.
- Why this job: Be part of a vibrant team, enhance your customer service skills, and drive sales.
- Qualifications: Customer-focused attitude; previous experience in a trade or technical role is a plus.
- Other info: Opportunity for occasional van driving and hands-on assembly tasks.
The predicted salary is between 22000 - 26000 £ per year.
Red Rock Partnership are delighted to be working with our prestigious client in Witham St Hughs who are looking for a Warehouse & Trade Counter Assistant to join their busy team.
About The Role:
This role offers a dynamic mix of customer service, sales, assembly and warehouse duties, working closely with the on-site Manager to ensure smooth daily operations. As a key part of the team, you'll spend approximately 40% of your time at the trade counter, assisting new and existing customers, delivering top-tier service, and identifying sales opportunities. You'll also handle assembly duties, stock control, order processing, and general warehouse duties.
Hours of work: Monday to Friday; 08:00 - 16:30
Salary: £26,000 - £30,000 DOE
This is a permanent position.
Roles and Responsibilities:
- Serve customers at the trade counter, offering expert advice and ensuring excellent service
- Process sales orders, quotations, and customer inquiries efficiently
- Use the company's system to locate stock, manage pricing, and process orders
- Identify and source components for various projects
- Assemble hydraulic hoses and advise customers on hydraulic solutions
- Promote products and services to drive new business opportunities
- Handle general administrative tasks
- Provide occasional relief van driving as needed
About you:
- A customer-focused, hands-on approach with confidence in serving at a trade counter
- Previous experience in a customer-facing role, ideally in a trade or technical environment
- Strong communication and problem-solving skills
- Ability to proactively engage with customers and identify new sales opportunities
- Knowledge of hydraulic hoses is beneficial but not essential
This is an excellent opportunity to join a progressive business who invest in people. Should you feel that your skills and experience match the above we would be delighted to receive your application.
Red Rock Partnership Ltd are working as a recruiting partner to handle all recruitment activity. Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion. Thank you for your interest.
Warehouse & Trade Counter Assistant employer: Red Rock Partnership Ltd
Contact Detail:
Red Rock Partnership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse & Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by the company. Understanding hydraulic hoses and related components can give you an edge during the interview, as it shows your initiative and interest in the role.
✨Tip Number 2
Practice your customer service skills. Since a significant part of the job involves serving customers at the trade counter, think of scenarios where you can demonstrate your ability to engage with customers and identify their needs.
✨Tip Number 3
Network with professionals in the industry. Connecting with people who work in similar roles can provide insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare questions to ask during the interview. Showing curiosity about the company's operations and how you can contribute will demonstrate your enthusiasm for the position and help you stand out from other candidates.
We think you need these skills to ace Warehouse & Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles that involved sales or technical knowledge. Emphasise skills that align with the responsibilities of a Warehouse & Trade Counter Assistant.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific experiences where you provided excellent customer service or identified sales opportunities, as these are key aspects of the job.
Highlight Relevant Skills: In your application, focus on skills such as communication, problem-solving, and the ability to engage with customers. If you have any knowledge of hydraulic hoses, be sure to mention it, even if it's not extensive.
Follow Application Instructions: Ensure you follow any specific instructions provided in the job listing. This may include submitting your application through a particular platform or including certain documents. Attention to detail can set you apart from other candidates.
How to prepare for a job interview at Red Rock Partnership Ltd
✨Know the Role Inside Out
Familiarise yourself with the job description and responsibilities. Understand the mix of customer service, sales, and warehouse duties expected of you, so you can confidently discuss how your skills align with these tasks.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you engaged with customers, resolved issues, and identified sales opportunities to demonstrate your suitability for the trade counter aspect of the role.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss situations where you faced challenges and how you overcame them. This will showcase your strong communication and problem-solving skills, which are crucial for this position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
