Telesales/ Appointment Setter

Telesales/ Appointment Setter

Westwood Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Make outbound calls, arrange meetings, and achieve sales targets.
  • Company: Join Red Rock Partnership, a fun and people-centred recruitment provider.
  • Benefits: Enjoy a supportive culture with opportunities for growth and development.
  • Why this job: Be part of a dynamic team in a fast-paced environment with exciting challenges.
  • Qualifications: 1+ year in telesales/appointment setting; strong communication and organisational skills required.
  • Other info: Applications will be reviewed within 10 working days; no individual feedback provided.

The predicted salary is between 24000 - 36000 £ per year.

Red Rock Partnership have a vacancy for Telesales/ Appointment Setter based within Permanent Recruitment Division at one of our branches (Lincoln, Wakefield or Peterborough).

About the business: Red Rock Partnership is a national recruitment provider supporting our clients in a true partnership approach delivering a best-in-class service. This is a great opportunity to join a people-centred organisation with a fun and friendly culture. Red Rock Partnership Ltd provide employees to the industrial recruitment sector and are growing and developing our commercial and permanent recruitment offering. As we record highest ever sales in our 13-year history, we now wish to build on this growth by adding to our established teams. Red Rock Partnership strives to support and inspire all its employees, challenging them to achieve their best work and to meet and surpass their own personal goals. If you are a passionate individual and would like to work in a fun, fast-paced, and exciting atmosphere, please consider joining our team.

About You: We are seeking individuals who have a successful track record in the telesales/ appointment setter position. This is a role for someone who does not give up easily and understands the hard work it takes to achieve the service goals they are working towards. The perfect candidate is a self-starter, passionate and a well-disciplined individual who wishes to over-deliver and contribute to the future growth and development of our business. This position will report to the Branch Operation Director.

Key Role Accountabilities:

  • Outbound Calling: Proactively make outbound calls to potential customers to promote our products/services.
  • Arranging Meetings: Arrange sales meetings for the Permanent Recruitment Division representatives with prospect clients.
  • Sales Targets: Achieve agreed-upon sales targets and outcomes within schedule.
  • Customer Needs Analysis: Understand customer needs and requirements to offer suitable solutions.
  • Record Keeping: Maintain records of calls and sales and note useful information.
  • Product Knowledge: Develop a thorough understanding of the company's products or services.
  • Feedback Collection: Gather feedback from customers or prospects and share it with the internal team.
  • Collaboration: Work closely with the Permanent Recruitment Division to develop strategies and streamline sales processes.

Skills Required:

  • Excellent interpersonal and communication skills
  • Strong phone presence and experience with handling high volume of calls.
  • Ability to understand and demonstrate good customer service
  • Fluent in English
  • Microsoft Skills
  • Ability to react to short notice demands and prioritise effectively
  • Excellent organisational skills
  • A minimum of 1 year's telesales / appointment setting experience
  • Relationship building skills
  • Strong time management and organisational skills
  • Target driven attitude to achieve team and individual goals
  • Strong interpersonal skills with engaging and likeable personality
  • Remain calm under pressure with the ability to meet strict deadlines
  • Highly organised both in written and verbal communications
  • Solution orientated incorporating creative and innovative ideas

This is an excellent opportunity to join a progressive business who invests in people. Should you feel that your skills and experience match the above we would be delighted to receive your application. Due to the volume of applications unfortunately we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion.

Telesales/ Appointment Setter employer: Red Rock Partnership Ltd

Red Rock Partnership is an exceptional employer, offering a vibrant and supportive work culture that prioritises employee growth and development. Located in Peterborough, our team enjoys a fun and fast-paced environment, with opportunities to achieve personal goals while contributing to our record-breaking success in the recruitment sector. We are committed to investing in our employees, ensuring they have the tools and support needed to excel in their roles as Telesales/Appointment Setters.
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Contact Detail:

Red Rock Partnership Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales/ Appointment Setter

✨Tip Number 1

Familiarise yourself with Red Rock Partnership's services and values. Understanding their approach to recruitment will help you tailor your conversations during the interview, showing that you're genuinely interested in their mission.

✨Tip Number 2

Practice your phone skills by role-playing common telesales scenarios with a friend. This will help you become more comfortable with handling objections and refining your pitch, which is crucial for the appointment setter role.

✨Tip Number 3

Network with current or former employees of Red Rock Partnership on platforms like LinkedIn. They can provide insights into the company culture and expectations, giving you an edge in your application process.

✨Tip Number 4

Prepare specific examples from your past experience that demonstrate your success in achieving sales targets and building relationships. Being able to share these stories will highlight your suitability for the role.

We think you need these skills to ace Telesales/ Appointment Setter

Excellent Interpersonal Skills
Strong Phone Presence
High Volume Call Handling
Customer Service Understanding
Record Keeping
Product Knowledge Development
Feedback Collection
Collaboration Skills
Time Management
Organisational Skills
Target Driven Attitude
Relationship Building
Calm Under Pressure
Solution-Oriented Mindset
Creative and Innovative Thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in telesales or appointment setting. Use specific examples of your achievements, such as sales targets met or exceeded, to demonstrate your capability.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention why you are interested in Red Rock Partnership and how your skills align with their needs, particularly in outbound calling and customer service.

Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free from errors. Use clear and concise language to convey your points effectively.

Highlight Relevant Skills: In your application, emphasise skills that are crucial for the position, such as time management, relationship building, and the ability to work under pressure. Provide examples of how you've successfully used these skills in past roles.

How to prepare for a job interview at Red Rock Partnership Ltd

✨Showcase Your Telesales Experience

Be prepared to discuss your previous telesales or appointment setting roles in detail. Highlight specific achievements, such as sales targets you met or exceeded, and how you built relationships with clients.

✨Demonstrate Your Communication Skills

Since this role requires excellent interpersonal skills, practice articulating your thoughts clearly and confidently. Use examples from past experiences to illustrate how you've effectively communicated with customers.

✨Research Red Rock Partnership

Familiarise yourself with Red Rock Partnership's services and values. Understanding their approach to recruitment will help you align your answers with their company culture during the interview.

✨Prepare for Role-Play Scenarios

Expect to engage in role-play during the interview to demonstrate your outbound calling skills. Practice handling objections and closing techniques to showcase your ability to adapt and respond under pressure.

Telesales/ Appointment Setter
Red Rock Partnership Ltd
R
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