At a Glance
- Tasks: Support the sales team with orders, customer service, and logistics in a dynamic environment.
- Company: Established building materials supplier with a supportive team culture.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: Immediate interviews available; perfect for organised individuals ready to learn.
- Why this job: Join a busy team and make a real difference in customer satisfaction.
- Qualifications: Experience in administration or customer service and strong communication skills.
The predicted salary is between 26000 - 26000 £ per year.
Red Rock are currently working with a well-established building materials supplier, who are looking to recruit a Sales Support Administrator to join their team due to continued growth. This is an excellent opportunity for an organised and customer-focused individual to join a busy and supportive environment, providing vital support across sales administration, logistics, stock control, trade counter operations, and occasional yard support.
SALARY: £26,000
LOCATION: Bridgnorth
HOURS: Monday to Friday, 8:00am - 5:00pm, Every other Saturday morning following the training period
DUTIES:
- Assist the sales team with processing customer orders, quotations, and enquiries for building materials
- Provide customers with updates on orders, deliveries, and product availability
- Serve customers at the trade counter and deliver excellent face-to-face customer service
- Respond to customer enquiries via telephone and email
- Input and manage sales orders, invoices, and stock movements using Sage
- Carry out general administrative duties including filing, scanning, and data entry
- Coordinate deliveries and collections with haulage providers and drivers
- Prepare delivery notes and transport documentation
- Monitor delivery schedules and update internal systems
- Maintain accurate stock records and assist with stock checks and reconciliations
- Liaise with colleagues across sales, administration, warehouse, and logistics departments
- Check stock availability and support customers with product enquiries
- Provide occasional support within the yard during staff absences, including some manual handling and lifting duties
The successful candidate will have previous experience within an administration, customer service, sales support, or trade counter role and possess strong organisational and communication skills. Due to the nature of the role, candidates should be comfortable undertaking occasional manual handling tasks and assisting the yard team when required.
Please do not delay in applying, as immediate interviews are available. Alternatively, please contact Emma on 0121 212 0234 to find out more.
Trainee Sales & Customer Service Administrator in Bridgnorth employer: Red Rock Consultants
Join a well-established building materials supplier in Bridgnorth, where you will thrive in a supportive and dynamic work environment. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you can advance your career while enjoying a collaborative culture that values customer service excellence. Our commitment to work-life balance is reflected in our Monday to Friday hours, with occasional Saturday mornings, making this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Sales & Customer Service Administrator in Bridgnorth
✨Tip Number 1
Get to know the company! Research their values, products, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about supporting customers, think of examples from your past experiences where you’ve gone above and beyond to help someone. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about landing this role.
We think you need these skills to ace Trainee Sales & Customer Service Administrator in Bridgnorth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in administration or customer service, as these will be key to catching our eye!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Trainee Sales & Customer Service Administrator role. Be sure to mention your organisational skills and customer focus.
Show Off Your Communication Skills:Since this role involves liaising with customers and colleagues, it's important to demonstrate your communication skills. Use clear and concise language in your application to show us you can handle enquiries like a pro!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and get the ball rolling on your journey with us at StudySmarter!
How to prepare for a job interview at Red Rock Consultants
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Trainee Sales & Customer Service Administrator. Familiarise yourself with tasks like processing orders and managing stock records. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer. This will show that you're a great fit for the team.
✨Prepare for Common Questions
Anticipate questions related to sales support and administration. You might be asked how you would handle a difficult customer or how you prioritise tasks. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
