At a Glance
- Tasks: Support the sales team with orders, customer service, and logistics.
- Company: Established building materials supplier with a supportive team.
- Benefits: Competitive salary, friendly work environment, and career growth.
- Other info: Immediate interviews available; flexible working hours.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Experience in administration or customer service and strong communication skills.
The predicted salary is between 26000 - 26000 £ per year.
Red Rock are currently working with a well-established building materials supplier, who are looking to recruit a Sales Support Administrator to join their team due to continued growth. This is an excellent opportunity for an organised and customer-focused individual to join a busy and supportive environment, providing vital support across sales administration, logistics, stock control, trade counter operations, and occasional yard support.
LOCATION: Bridgnorth
SALARY: £26,000
HOURS:
- Monday to Friday, 8:00am - 5:00pm
- Every other Saturday morning following the training period
DUTIES:
- Assist the sales team with processing customer orders, quotations, and enquiries for building materials
- Provide customers with updates on orders, deliveries, and product availability
- Serve customers at the trade counter and deliver excellent face-to-face customer service
- Respond to customer enquiries via telephone and email
- Input and manage sales orders, invoices, and stock movements using Sage
- Carry out general administrative duties including filing, scanning, and data entry
- Coordinate deliveries and collections with haulage providers and drivers
- Prepare delivery notes and transport documentation
- Monitor delivery schedules and update internal systems
- Maintain accurate stock records and assist with stock checks and reconciliations
- Liaise with colleagues across sales, administration, warehouse, and logistics departments
- Check stock availability and support customers with product enquiries
- Provide occasional support within the yard during staff absences, including some manual handling and lifting duties
The successful candidate will have previous experience within an administration, customer service, sales support, or trade counter role and possess strong organisational and communication skills. Due to the nature of the role, candidates should be comfortable undertaking occasional manual handling tasks and assisting the yard team when required.
Please do not delay in applying, as immediate interviews are available. Alternatively, please contact Emma on 0121 212 0234 to find out more.
Sales Support Administrator in Bridgnorth employer: Red Rock Consultants
Join a well-established building materials supplier in Bridgnorth, where you will thrive in a supportive and dynamic work environment. With a focus on employee growth and development, the company offers comprehensive training and opportunities for advancement, alongside a commitment to excellent customer service. Enjoy a collaborative culture that values teamwork and provides a rewarding experience for those looking to make a meaningful impact in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Bridgnorth
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to sales support and customer service. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about team dynamics or growth opportunities shows that you’re serious about your future with them. Plus, it gives you a chance to see if the company is the right fit for you.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, and you’ll be one step closer to landing that Sales Support Administrator role. We’re here to help you every step of the way!
We think you need these skills to ace Sales Support Administrator in Bridgnorth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administration and customer service. We want to see how your skills match the Sales Support Administrator role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your organisational skills and any experience with sales support or trade counter roles to grab our attention.
Show Off Your Communication Skills:Since this role involves liaising with customers and colleagues, make sure your application reflects your strong communication abilities. Whether it’s through your writing style or examples of past interactions, we want to see that you can connect with people!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Red Rock Consultants
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the key responsibilities like processing orders and managing stock. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer, as this will highlight your suitability for the job.
✨Get Comfortable with Sage
As you'll be using Sage for managing sales orders and stock movements, it’s a good idea to brush up on your skills with this software. If you have experience, be prepared to discuss it. If not, consider watching some tutorials to get a basic understanding, so you can confidently talk about it during the interview.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the company culture, team dynamics, or growth opportunities. This shows that you're engaged and serious about finding the right fit for both you and the employer.