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- Tasks: Provide technical support, troubleshoot issues, and assist with system maintenance.
- Company: Join a leading business that values technology and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for career growth.
- Why this job: Be part of exciting IT projects and integrate AI tools in a dynamic environment.
- Qualifications: Experience in IT support, strong technical skills, and excellent problem-solving abilities.
- Other info: Supportive team culture with opportunities to develop your skills.
The predicted salary is between 28800 - 43200 £ per year.
IT Support Executive Salary: £36,000 per annum Hours: 42.5 hours per week (Monday–Friday, 8am–5pm) Location: Hinckley (with flexibility for occasional remote or on-site support) Red Rock Consultants are working on behalf of a leading business to recruit an experienced IT Support Executive to join their dynamic and forward-thinking team. This is a fantastic opportunity for an IT Support Executive who enjoys problem-solving, taking ownership of technical challenges, and playing a key role in supporting a growing organisation where technology drives performance, efficiency, and future growth. Key Responsibilities As an IT Support Executive, you will: * Provide day-to-day technical support across all departments, resolving issues promptly and professionally * Assist with system maintenance, troubleshooting, and software updates * Support hardware installations, upgrades, and configuration across multiple sites * Monitor and resolve helpdesk tickets efficiently * Liaise with third-party IT providers and suppliers to ensure smooth system operation * Contribute to wider IT projects and initiatives led by the IT Manager * Support the implementation and integration of AI tools and technologies across the business * Provide remote cover at weekends when required About You To be successful as an IT Support Executive, you’ll need: * Previous experience in an IT support or systems role (experience in the motor trade or automotive industry is an advantage) * Strong technical skills across software, hardware, and network systems * Excellent problem-solving abilities with a proactive, can-do attitude * The ability to work independently and manage multiple priorities * Strong communication and teamwork skills Why Join Us? As an IT Support Executive, you’ll be part of an innovative organisation that places technology at the heart of its success. You’ll have the chance to work on exciting IT projects, including the integration of AI tools, while developing your skills and career in a supportive, forward-thinking environment. If you’re an IT Support Executive looking for your next challenge, apply today
IT Support Executive employer: Red Rock Consultants Ltd
Contact Detail:
Red Rock Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and problem-solving successes. This gives potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you would troubleshoot specific issues or handle difficult customers. Confidence in your technical abilities will shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've tackled technical challenges and contributed to team success. Let us see your personality and passion for IT!
Show Off Your Problem-Solving Skills: In your application, don’t just list your skills—demonstrate them! Include instances where you’ve resolved issues or improved processes. We love seeing how you think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Red Rock Consultants Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills before the interview. Be ready to discuss your experience with software, hardware, and network systems, as well as any specific tools or technologies mentioned in the job description.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think of situations where you took ownership of a problem and resolved it efficiently. This will demonstrate your proactive attitude and ability to handle issues under pressure.
✨Communicate Clearly and Confidently
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical colleague, so being clear and approachable is essential.
✨Be Ready for Teamwork Questions
Expect questions about how you work within a team. Prepare to share experiences where you collaborated with others, especially in IT projects or when liaising with third-party providers. Highlight your teamwork skills and how they contribute to successful outcomes.
