At a Glance
- Tasks: Support the sales team with orders, customer service, and logistics in a busy environment.
- Company: Established building materials supplier with a supportive team culture.
- Benefits: Competitive salary, full-time hours, and opportunities for growth.
- Other info: Immediate interviews available; perfect for those looking to kickstart their career.
- Why this job: Join a dynamic team and make a real impact in customer service and sales support.
- Qualifications: Experience in administration or customer service with strong organisational skills.
The predicted salary is between 26000 - 26000 £ per year.
Red Rock are currently working with a well-established building materials supplier, who are looking to recruit a Sales Support Administrator to join their team due to continued growth. This is an excellent opportunity for an organised and customer-focused individual to join a busy and supportive environment, providing vital support across sales administration, logistics, stock control, trade counter operations, and occasional yard support.
HOURS:
- Monday to Friday, 8:00am – 5:00pm
- Every other Saturday morning following the training period
DUTIES:
- Assist the sales team with processing customer orders, quotations, and enquiries for building materials
- Provide customers with updates on orders, deliveries, and product availability
- Serve customers at the trade counter and deliver excellent face-to-face customer service
- Respond to customer enquiries via telephone and email
- Input and manage sales orders, invoices, and stock movements using Sage
- Carry out general administrative duties including filing, scanning, and data entry
- Coordinate deliveries and collections with haulage providers and drivers
- Prepare delivery notes and transport documentation
- Monitor delivery schedules and update internal systems
- Maintain accurate stock records and assist with stock checks and reconciliations
- Liaise with colleagues across sales, administration, warehouse, and logistics departments
- Check stock availability and support customers with product enquiries
- Provide occasional support within the yard during staff absences, including some manual handling and lifting duties
The successful candidate will have previous experience within an administration, customer service, sales support, or trade counter role and possess strong organisational and communication skills. Due to the nature of the role, candidates should be comfortable undertaking occasional manual handling tasks and assisting the yard team when required. Please do not delay in applying, as immediate interviews are available.
Administrator employer: Red Rock Consultants Ltd
Join a well-established building materials supplier in Bridgnorth, where you will thrive in a supportive and dynamic work environment. With a focus on employee growth and development, the company offers comprehensive training and opportunities for advancement, alongside a commitment to excellent customer service. Enjoy a collaborative culture that values teamwork and provides a rewarding experience for those looking to make a meaningful impact in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to sales support and administration. Think about how your previous experience aligns with the duties listed in the job description, like managing orders and providing customer service.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Ask about the team dynamics or what a typical day looks like for a Sales Support Administrator. It shows you're engaged and keen to learn more.
✨Tip Number 4
Finally, apply through our website! We make it easy for you to submit your application and get noticed. Plus, it’s a great way to stay updated on your application status.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administration and customer service. We want to see how your skills match the role of Sales Support Administrator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your organisational skills and any experience with sales support or logistics that makes you stand out.
Showcase Your Communication Skills:Since this role involves a lot of customer interaction, make sure to highlight your communication skills in your application. We love candidates who can engage effectively with customers both over the phone and face-to-face.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Red Rock Consultants Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Support Administrator inside out. Familiarise yourself with the company’s products and services, especially in building materials. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and keep everything on track.
✨Customer Service is Key
As you'll be dealing with customers directly, think of specific instances where you've provided excellent customer service. Highlight your communication skills and how you handle enquiries, complaints, or difficult situations. This will demonstrate your suitability for the role.
✨Be Ready for Practical Questions
Expect questions about handling stock control and using software like Sage. Brush up on your technical skills and be prepared to discuss how you would manage sales orders and logistics. Showing that you can handle the practical aspects of the job will set you apart.
