At a Glance
- Tasks: Manage imports and exports, ensuring timely delivery and excellent customer service.
- Company: Leading global logistics provider with a dynamic team in Dartford.
- Benefits: Up to £30,000 salary, full-time hours, and a supportive work environment.
- Other info: Opportunity for career growth in a thriving logistics company.
- Why this job: Join a fast-paced industry and make a real impact on global logistics.
- Qualifications: 3+ years in freight operations and knowledge of import/export procedures.
The predicted salary is between 30000 - 30000 £ per year.
Our client is a leading global logistics provider offering worldwide freight and logistics solutions. Due to increased demand they are looking for an experienced Seafreight Import/Export Operator who can hit the ground running, joining their busy team in Dartford.
Responsibilities
- Become a key member of an operations team, actively involved in managing imports and export shipments from start to finish.
- Responsible for arranging shipments by air freight and hands-on with every aspect of the forwarding process, ensuring the customer receives the highest level of service and that the goods are delivered safely and on time.
- Work to strict deadlines to coordinate worldwide multimodal imports and exports with end-to-end responsibility (including collections, airline bookings, liaising with overseas agents/customers until delivered).
- Build strong customer relationships to understand requirements and always deliver excellent customer service.
- Submit import & export documentation.
- Liaise effectively and build close relationships with supply chain colleagues.
- Provide quotations, pricing and invoicing clients.
Qualifications
- 3+ years’ experience in freight operations.
- Good operational know-how of import and export procedures is essential.
- Experience with eCargo, Gama Suite and/or CargoWise would be advantageous.
- Customs entry experience would also be a distinct advantage.
Benefits
This is a full-time, permanent position, working Monday to Friday, 8:30 am to 5 pm. Our client is offering up to £30,000 in line with skills and experience.
Seafreight Import/Export Operator employer: Red Recruits
Join a leading global logistics provider in Dartford, where you will be part of a dynamic team dedicated to delivering exceptional service in seafreight operations. With a strong focus on employee growth and development, the company offers a supportive work culture that values collaboration and innovation, alongside competitive salaries and benefits. This role not only provides the opportunity to enhance your skills in a fast-paced environment but also allows you to build lasting relationships with clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Seafreight Import/Export Operator
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their services and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience in freight operations clearly and confidently. Highlight your skills in managing imports and exports, and don’t forget to mention any software you’re familiar with, like eCargo or CargoWise.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place.
We think you need these skills to ace Seafreight Import/Export Operator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Seafreight Import/Export Operator role. Highlight your relevant experience in freight operations and any specific skills that match the job description, like customs entry or familiarity with eCargo.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your 3+ years of experience and how you can hit the ground running in their busy team.
Showcase Your Customer Service Skills:Since strong customer relationships are key, make sure to include examples of how you've delivered excellent customer service in past roles. This will show that you understand the importance of client satisfaction in logistics.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Red Recruits
✨Know Your Stuff
Make sure you brush up on your knowledge of import and export procedures. Familiarise yourself with the specific logistics software mentioned in the job description, like eCargo or CargoWise. Being able to discuss these tools confidently will show that you're ready to hit the ground running.
✨Showcase Your Experience
Prepare examples from your past roles that highlight your experience in freight operations. Think about specific challenges you faced and how you overcame them, especially in managing shipments and customer relationships. This will demonstrate your hands-on approach and problem-solving skills.
✨Customer Service is Key
Since the role emphasises excellent customer service, be ready to discuss how you've built strong relationships with clients in the past. Share stories that illustrate your commitment to understanding customer needs and delivering top-notch service, as this is crucial for the position.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s operations and team dynamics. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. For instance, ask about their biggest challenges in seafreight operations or how they measure success in customer satisfaction.
