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- Tasks: Engage with customers, convert leads into bookings, and provide expert moving advice.
- Company: Join a global leader in international removals with over 40 years of experience.
- Benefits: Enjoy career growth, a supportive team, and the chance to make a real impact.
- Why this job: Perfect for those who love customer interaction and thrive in a dynamic environment.
- Qualifications: Strong communication skills and sales experience are essential; removals experience is a plus.
- Other info: Earn referral fees for recommending friends and enjoy a collaborative workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
Our long-standing client is a global leader in international removals and shipping, specializing in helping individuals, families, and businesses relocate across the globe.
They are currently seeking a Removals Telesales Advisor to join their growing team in Dartford.
Role Overview:
As a Removals Telesales Advisor, you will be responsible for handling inbound and outbound sales inquiries, converting leads into bookings, and providing expert advice on moves.
Your primary goal is to engage with potential customers, understand their moving needs, and offer tailored solutions that ensure a smooth relocation process.
Key responsibilities:
- Respond to inbound inquiries via phone and email, converting leads into confirmed bookings.
- Conduct outbound calls to follow up on quotes and generate new business opportunities.
- Provide expert advice on moving services.
- Build strong relationships with customers by understanding their needs and offering suitable solutions.
- Work towards individual and team sales targets to contribute to business growth.
- Accurately record customer interactions and maintain up-to-date CRM records.
- Collaborate with the operations team to ensure smooth execution of services.
Experience in removals isn\’t essential, butproven experience in telesales, sales, or a customer service role involving sales is essential.
Key Requirements:
- Strong communication and negotiation skills with the ability to close sales confidently.
- Ability to work in a fast-paced environment while maintaining high levels of accuracy.
- Proactive, self-motivated, and target-driven mindset.
- Proficiency in Microsoft Office and CRM systems.
This role is ideal for someone who enjoys interacting with customers while managing a blend of sales and logistics responsibilities.
Why Work with Our Client?
Global Leader: Be part of a company with over 40 years of experience helping individuals, families, and businesses relocate worldwide.
Supportive Team : Join a welcoming, collaborative group in Croydon, dedicated to delivering top-notch customer service.
Professional Growth : Opportunities for career development and skill enhancement in a dynamic, fast-moving industry.
Rewarding Work : Every day brings new challenges and the chance to make a difference in people\’s lives.
If this sounds like the perfect opportunity for you, or if you know someone who would be a great fit, don\’t hesitate to reach out!
Contact us today:careers@redrecruit.com
Call us:01376 503567
Recommend a friend via our website and earn a referral fee per candidate we place-there\’s no limit to how many people you can refer!
Take the next step in your career and join this fantastic opportunity in Dartford.
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Removals Telesales Advisor employer: Red Recruits
Contact Detail:
Red Recruits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Removals Telesales Advisor
✨Tip Number 1
Familiarise yourself with the removals industry. Even if you don't have direct experience, understanding the common challenges and solutions in relocations can help you engage more effectively with potential customers.
✨Tip Number 2
Practice your communication skills. Since this role heavily relies on engaging with customers over the phone, consider role-playing scenarios with friends or family to build your confidence in handling various customer inquiries.
✨Tip Number 3
Research the company and its services thoroughly. Knowing their unique selling points and how they stand out in the market will allow you to tailor your conversations and demonstrate genuine interest during interviews.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, which can help you align your approach when applying for the role.
We think you need these skills to ace Removals Telesales Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Removals Telesales Advisor. Familiarise yourself with the key tasks such as handling inquiries, converting leads, and providing tailored solutions.
Tailor Your CV: Highlight your relevant experience in telesales or customer service roles. Emphasise your communication skills, ability to close sales, and any experience with CRM systems. Make sure your CV reflects how you can contribute to the company's goals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your sales abilities and customer service skills. Make it personal and engaging.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at Red Recruits
✨Know Your Product
Familiarise yourself with the removals and shipping services offered by the company. Understanding their unique selling points will help you answer questions confidently and demonstrate your interest in the role.
✨Practice Your Sales Pitch
Prepare a brief sales pitch that showcases your ability to engage with customers. Highlight your communication skills and how you can tailor solutions to meet their moving needs, as this is crucial for the role.
✨Showcase Your Customer Service Skills
Be ready to discuss your previous experience in telesales or customer service. Provide examples of how you've successfully handled inquiries and converted leads into sales, as this will be key to impressing the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations and team dynamics. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
