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- Tasks: Coordinate relocations, manage customer inquiries, and handle logistics for international moves.
- Company: Join a leading international removals company based in Suffolk, known for its global reach.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be the key contact for customers and make a real impact in their relocation experience.
- Qualifications: 2+ years in removals or logistics; strong communication and admin skills required.
- Other info: Flexible working options and a referral fee for successful candidate recommendations.
The predicted salary is between 28800 - 43200 £ per year.
Our client, an international removals company, is looking to appoint a Relocation Coordinator for their team based in Suffolk. As the Relocation Coordinator, your role will be to act as the main point of contact for customers, booking services, calculating and preparing quotes, and following up on all enquiries.
On a day-to-day basis, you will liaise with Operations, Partners, and Suppliers regarding the movement of items within the UK and overseas. Other duties include:
- Focusing on the international aspects of movements (Import, Export, and European), with occasional UK movements
- Handling customs clearances, insurance forms, international border control, and invoicing
- Assisting with training Relocation Administers and supporting their progression to Relocation Coordinators
- Performing general administrative duties such as filing, data entry, and email correspondence
The ideal candidate will have experience in Removals, Transport, Logistics, Shipping, or Freight (Imports/Exports), and experience in the Property or Construction industries. Minimum of 2 years’ experience in a similar role within the Removals industry is required.
We are keen to speak with self-motivated candidates who possess excellent communication and strong customer service skills.
Experience required:
- Fluent in speaking and writing English
- Proficient in Microsoft Office (Word, Excel, etc.)
- Strong administrative and data entry skills
If you’re interested, please contact us at careers@redrecruit.com or call 01376 503567.
Relocation Coordinator employer: Red Recruits
Contact Detail:
Red Recruits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relocation Coordinator
✨Tip Number 1
Familiarise yourself with the removals and logistics industry, especially focusing on international movements. Understanding customs clearances and border control processes will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the removals and relocation sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel, as data entry and administrative tasks are key components of the role. Consider taking a short course if you feel you need to improve your proficiency.
✨Tip Number 4
Prepare to demonstrate your customer service skills in interviews. Think of specific examples where you've successfully handled customer inquiries or resolved issues, as this will showcase your suitability for the role.
We think you need these skills to ace Relocation Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in removals, transport, logistics, or shipping. Emphasise any roles where you've acted as a point of contact for customers or handled administrative duties.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and customer service experience. Mention specific examples of how you've successfully managed enquiries or coordinated logistics in previous roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant software. Include your strong administrative and data entry skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Relocation Coordinator.
How to prepare for a job interview at Red Recruits
✨Know the Company Inside Out
Before your interview, make sure to research the international removals company thoroughly. Understand their services, values, and recent news. This will help you tailor your answers and show genuine interest in the role.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in removals, transport, or logistics. Use specific examples to demonstrate how your skills align with the responsibilities of a Relocation Coordinator, especially in handling customs clearances and international movements.
✨Showcase Your Communication Skills
As a Relocation Coordinator, excellent communication is key. During the interview, practice clear and concise responses. You might also want to prepare for questions about how you handle customer inquiries and resolve issues.
✨Demonstrate Administrative Proficiency
Since the role involves administrative duties, be ready to discuss your proficiency in Microsoft Office and data entry. You could mention any relevant tools or software you've used in the past to manage tasks efficiently.
