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- Tasks: Manage daily operations of a self-storage facility and drive local business growth.
- Company: Respected and growing company in the UK removals industry.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career advancement.
- Why this job: Be hands-on in a role that combines customer service with proactive sales.
- Qualifications: Experience in team management and strong problem-solving skills required.
- Other info: Join a supportive team and make a real impact in your community.
The predicted salary is between 24000 - 32000 £ per year.
Salary: c£28,000
Location: Norwich
Start: ASAP
Our client, a respected and growing company in the UK removals industry, is looking to appoint an energetic, customer‑driven Removals & Self Storage Manager to take ownership of the day‑to‑day operations of our self‑storage facility while actively growing new business within the local community.
What you’ll do:
This Removals & Self Storage Site Manager role is hands‑on with responsibilities encompassing site management, customer service and proactive sales. Key Duties include:
- Overseeing the daily operation and performance of the self‑storage facility
- Driving revenue growth for both the storage site and the local moving service through proactive sales and lead conversion
- Carrying out home visits from qualified leads to identify customer needs and increase branch revenue
- Handling customer enquiries, bookings, contracts, and payments
- Delivering first‑class customer service, ensuring every customer has a positive experience
- Maintaining site security, cleanliness, and health & safety standards
- Conducting regular unit inspections and basic maintenance checks
- Managing stock availability
- Maximizing every customer lead to increase branch revenue via bookings
- Pricing accurately in accordance to demand in order to create long‑term storage occupancy
- Achieving company targets with effective management of P&L review
What you need:
We are keen to speak to dynamic and motivated professionals who have experience in managing and influencing a team, as well as an ability to work under own supervision and have a good eye for detail. Applicants should have a diverse range of skills and experience as this role requires adaptability, problem‑solving, and the ability to manage multiple responsibilities effectively.
How to apply:
If you have relevant experience, please get in touch today. You can also refer someone suitable. E: careers@redrecruit.com T: 01376 503567 | 0203 906 6020
Removals & Self Storage Manager in Norwich employer: Red Recruits
Contact Detail:
Red Recruits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Removals & Self Storage Manager in Norwich
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences relate to the role of Removals & Self Storage Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Removals & Self Storage Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Removals & Self Storage Manager role. Highlight your customer service and management experience, as well as any sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention specific examples of how you've driven revenue growth or improved customer satisfaction in previous roles.
Showcase Your Problem-Solving Skills: In this role, you'll need to juggle multiple responsibilities and tackle challenges head-on. Use your application to demonstrate your adaptability and problem-solving abilities. Share stories that illustrate how you've successfully managed similar situations in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we love seeing applications come in that way. Don’t forget to double-check everything before hitting send!
How to prepare for a job interview at Red Recruits
✨Know Your Stuff
Make sure you understand the removals and self-storage industry inside out. Familiarise yourself with common practices, customer service expectations, and sales techniques. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering first-class customer service, prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where you turned a negative experience into a positive one.
✨Demonstrate Leadership Qualities
As a Removals & Self Storage Manager, you'll need to manage a team effectively. Be ready to discuss your leadership style and provide examples of how you've motivated and influenced a team in previous roles. Highlight any experience you have in training or mentoring others.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about potential challenges you might face in this role, such as handling difficult customers or managing multiple tasks, and prepare your responses accordingly.
