Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate smooth shipments for corporate clients and ensure top-notch customer service.
- Company: Join an award-winning Removals and Storage firm with a strong reputation.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a proactive team, making a real impact in customer satisfaction.
- Qualifications: Strong communication skills and a customer service background are essential.
- Other info: Flexible roles available; refer friends and earn rewards!
The predicted salary is between 28800 - 43200 £ per year.
Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their corporate customers from their branch in Hertfordshire. This position would suit someone with a strong customer service background.
A typical day as a Move Manager involves coordinating the smooth shipment of corporate clients\’ goods, meeting agreements, and maintaining high standards of customer service. Responsibilities include advising corporate customers, monitoring consignment tracking worldwide, and communicating with internal departments, sister companies, and service suppliers.
We are keen to speak to Customer Services professionals who are proactive, motivated, organized, and capable of working under pressure and meeting deadlines.
Primary responsibilities include:
- Managing complete door-to-door services.
- Providing comprehensive customer service aligned with KPIs and contractual requirements.
- Liaising with agent networks, service suppliers, and internal departments for operational needs.
- Handling financial and operational processes through our centralized system.
- Managing financial aspects of each file according to contracted rates and specifications.
- Assisting the Team Leader in developing account relationships and onboarding new departments.
- Undertaking additional duties as required.
Skills, Knowledge & Experience:
- Exceptional communication skills, both written and verbal.
- A proactive and optimistic attitude.
- Excellent customer service skills and telephone manner.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Adaptability to various tasks and being a strong team player.
- Well-presented, reliable, and punctual.
- Industry experience is advantageous but not essential.
If you possess the qualities and skills for this role, we look forward to receiving your application.
Contact us today:
01376 503567
If this Move Manager vacancy interests you or someone you know, please forward this advert, send us their details, or contact us. You can recommend as many people as you like via our website and earn a referral fee per candidate placed*. This is an unlimited offer.
As recruiters specializing in Removals, Relocations, and Global Mobility, Red Recruit has vacancies at all levels within the industry. Please get in touch with your requirements, and we will assist you.
*T&C\’s apply. Please contact the office for more information.
Please note: We do not advertise all vacancies as some are highly confidential. Submit your CV directly or call us in confidence.
We also offer a contacts list for candidates to receive relevant job updates. If interested, contact us via our website and send your CV.
#J-18808-Ljbffr
Move Manager employer: Red Recruits
Contact Detail:
Red Recruits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Move Manager
✨Tip Number 1
Familiarise yourself with the removals and storage industry. Understanding the key players, trends, and challenges can give you an edge in conversations during interviews and help you demonstrate your proactive attitude.
✨Tip Number 2
Network with professionals in the removals and logistics sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at companies like Red Recruit.
✨Tip Number 3
Brush up on your customer service skills. Since this role heavily relies on exceptional communication and service, consider role-playing scenarios or seeking feedback from peers to enhance your approach.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you successfully managed customer expectations or resolved conflicts, as these will showcase your ability to handle pressure.
We think you need these skills to ace Move Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Move Manager. Familiarise yourself with the key tasks such as managing door-to-door services and liaising with various stakeholders.
Tailor Your CV: Highlight your customer service experience and any relevant skills that align with the job description. Emphasise your communication skills and ability to work under pressure, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and motivation. Mention specific examples from your past experiences that demonstrate your ability to meet deadlines and maintain high standards of customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Red Recruits
✨Showcase Your Customer Service Skills
As a Move Manager, exceptional customer service is key. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to maintain high standards of service.
✨Demonstrate Organisational Skills
The role requires managing multiple tasks and deadlines. During the interview, highlight your organisational strategies and tools you use to keep track of projects. Mention any experience with consignment tracking or similar systems.
✨Communicate Clearly and Confidently
Exceptional communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would liaise with various stakeholders, including internal departments and service suppliers.
✨Exhibit a Proactive Attitude
Employers look for candidates who are proactive and motivated. Share instances where you took the initiative to improve processes or enhance customer satisfaction. This will show that you can thrive under pressure and contribute positively to the team.
