At a Glance
- Tasks: Coordinate smooth shipments and provide top-notch customer service.
- Company: Join an award-winning Removals and Storage firm in Leeds.
- Benefits: Competitive salary of £25,000 and opportunities for growth.
- Other info: Dynamic team environment with a focus on collaboration and success.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong customer service background and excellent communication skills.
The predicted salary is between 25000 - 25000 £ per year.
Location: Leeds
Salary: £25,000
Start: ASAP
About the role
Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their customers from their branch in Leeds. This position would suit someone from a very strong customer services background.
What you’ll do
As Move Manager, a typical day will involve coordinating the smooth shipment of clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include:
- Providing advice to customers
- Monitoring consignment tracking worldwide
- Maintaining communication with internal departments, sister companies, and service suppliers
Move Manager primary responsibilities:
- Managing complete door-to-door services
- Offering comprehensive customer service in alignment with KPIs and contractual requirements
- Liaising with agent networks, service suppliers, and internal departments for operational needs
- Maximising sales opportunities and upselling products and services
- Maintaining accurate documentation to company and legal standards
- Building and maintaining working relationships within the team
What you need
We're keen to speak to proactive Customer Services professionals who are organised and results driven.
Skills, Knowledge & Experience:
- Exceptional communication skills, both written and verbal
- Proactive and optimistic attitude
- Excellent customer service skills and telephone manner
- Proficiency in Microsoft Word, Excel, and Outlook
- Adaptability to various tasks and a strong team player
- Well-presented, reliable, and punctual
- Industry experience would be a distinct advantage but is not essential
Removals Move Manager in Leeds employer: Red Recruits
Join an award-winning Removals and Storage firm in Leeds, where your role as a Move Manager will be pivotal in delivering exceptional customer service and ensuring smooth operations. With a strong emphasis on employee growth, this company fosters a collaborative work culture that values communication and teamwork, providing you with the opportunity to develop your skills while contributing to a dynamic team. Enjoy competitive salary packages and the chance to work in a supportive environment that prioritises both professional and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Removals Move Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the removals and storage industry. You never know who might have a lead on that perfect Move Manager role. Plus, personal recommendations can really make you stand out!
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and logistics. We suggest role-playing with a friend or using online resources to get comfortable. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your customer service experience and any relevant achievements. Use specific examples to demonstrate how you've gone above and beyond in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Removals Move Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Move Manager role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Move Manager position. Share specific examples of how you've excelled in customer service and how you can contribute to our success.
Show Off Your Communication Skills:Since exceptional communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Move Manager role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Red Recruits
✨Know Your Stuff
Before the interview, make sure you understand the removals industry and the specific role of a Move Manager. Research the company’s values and services so you can speak confidently about how your skills align with their needs.
✨Show Off Your Customer Service Skills
Since this role is all about exceptional customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your communication skills and how you handle challenging situations.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage multiple tasks and priorities. Share instances where your proactive approach has led to successful outcomes, especially in a team setting.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Consider asking about their KPIs or how they measure success in the Move Manager role.
