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- Tasks: Coordinate exciting corporate and government relocations while being the main point of contact for clients.
- Company: Join an award-winning removals and storage business with a collaborative culture.
- Benefits: Enjoy a competitive salary, commission opportunities, and career growth in a supportive team.
- Why this job: Make a real impact by managing high-profile moves and working with diverse teams.
- Qualifications: Strong customer service skills and experience in logistics or project coordination.
- Other info: Dynamic role with exposure to high-profile accounts and excellent career advancement opportunities.
The predicted salary is between 24000 - 32000 £ per year.
Salary: £24,000 – £32,000 per annum + commission (TBC)
Location: Hertfordshire
Start: ASAP
Take the next step in your career with an award-winning Removals and Storage business, supporting complex corporate and government relocations in a customer-focused coordination role. This position is well suited to candidates with a background in transport, logistics, shipping or removals, who have strong service delivery and organisational skills and enjoy managing multiple moving parts while acting as a key point of contact.
What you’ll do:
- Coordinate end-to-end corporate and government move programmes.
- Act as the main liaison for clients throughout the relocation process.
- Work closely with internal teams, suppliers, and agent networks.
- Track consignments globally and manage exceptions.
- Oversee financial administration, including costs and invoicing.
- Support account management and onboarding of new clients.
- Deliver service in line with KPIs and contractual standards.
What you need:
- Strong customer service and stakeholder management skills.
- Background in transport, logistics, shipping, or removals.
- Proven experience coordinating moves or complex projects.
- Confident using Microsoft Word, Excel, and Outlook.
- Removals or relocation experience is advantageous but not essential.
Why you’ll love this role:
- Work with a market-leading company in a collaborative environment.
- Opportunities for career growth and commission-based incentives.
- Be part of a supportive team delivering high-profile corporate and government moves.
- Exposure to high-profile government and corporate accounts.
How to apply:
If you have relevant experience, please get in touch today. You can also refer someone suitable. E: careers@redrecruit.com T: 01376 503567 | 0203 906 6020
*If you’d like to know more about this Customer Service Coordinator role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.
Red Recruit specialise in Shipping & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Customer Service Coordinator employer: Red Recruits
Contact Detail:
Red Recruits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news related to them. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain how your background in transport or logistics makes you the perfect fit for the Customer Service Coordinator role. Keep it concise and engaging!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in transport, logistics, or removals. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how your background makes you the perfect fit for coordinating complex moves. Keep it engaging and personal!
Showcase Your Organisational Skills: In this role, you'll be juggling multiple tasks, so let us know how you manage your time and priorities. Share examples of past projects where you successfully coordinated various elements to achieve a smooth outcome.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Red Recruits
✨Know Your Stuff
Before the interview, brush up on your knowledge of transport, logistics, and removals. Familiarise yourself with common industry terms and processes, as well as the specific services offered by the company. This will show that you’re genuinely interested and ready to hit the ground running.
✨Showcase Your Coordination Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you coordinated different teams or stakeholders, and how you ensured everything ran smoothly. This is key for a Customer Service Coordinator role!
✨Be Client-Focused
Since this role involves acting as the main liaison for clients, think about how you can demonstrate your strong customer service skills. Prepare to discuss how you've handled challenging situations with clients in the past and how you maintained positive relationships.
✨Get Comfortable with Tech
Make sure you’re confident using Microsoft Word, Excel, and Outlook, as these tools are essential for the role. If you have experience with any project management software or tracking systems, be ready to mention that too. It’ll show you’re tech-savvy and ready to adapt!
