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- Tasks: Lead and develop a dynamic telesales team to achieve high performance and deliver qualified appointments.
- Company: Join a supportive and collaborative team at Red Recruitment in Boldon.
- Benefits: Enjoy a competitive salary, holiday allowance, and opportunities for personal and professional growth.
- Other info: Flexible working hours with a positive, target-driven atmosphere.
- Why this job: Make a real impact by coaching others and driving results in a vibrant sales environment.
- Qualifications: Proven experience in telesales leadership and strong team motivation skills.
The predicted salary is between 31746 - 34254 £ per year.
Red Recruitment is recruiting a driven, results-focused and people-oriented individual to join our client in Boldon as a Telesales Team Leader. You will play a key role in leading and developing a small telesales team, ensuring high performance, strong morale and consistent delivery of qualified appointments for the new business function. This is a fantastic opportunity for someone with leadership experience in a sales environment who enjoys coaching others and driving results.
Benefits and Package for Telesales Team Leader
- Salary: £31,746 - £34,254 DOE
- Hours: 40 hours, Monday-Friday 8am to 6pm, Saturday & Sunday 9-5 (working approx. 1 in 3 weekends)
- Contract: Permanent
- Location: Boldon
- Competitive holiday allowance
- Opportunity to progress personally and professionally
- Supportive and collaborative team environment
Key Responsibilities of Telesales Team Leader
- Lead and supervise a small telesales team, ensuring targets and objectives are consistently met
- Support the team in booking high-quality appointments from inbound and outbound enquiries
- Coach and develop team members through regular training and one-to-one sessions
- Monitor individual and team performance, providing feedback and implementing improvements
- Oversee day-to-day telesales operations, ensuring efficient processes and workflows
- Act as the escalation point for team queries and support with complex enquiries
- Motivate the team by fostering a positive, target-driven environment and introducing incentives
- Ensure accurate data capture and effective use of CRM systems
- Liaise with internal stakeholders to support business objectives and optimise performance
- Assist with recruitment, onboarding and training of new team members
- Manage attendance, performance tracking and reporting in line with company procedures
Key Skills and Experience of Telesales Team Leader
- Proven experience in a telesales or sales leadership role
- Strong ability to motivate, coach and develop a team
- Excellent communication skills, both verbal and written
- Ability to manage multiple priorities and meet deadlines
- Strong analytical skills with the ability to interpret performance data
- Confident using CRM systems and Microsoft Office tools
- Ability to build strong working relationships across teams
- Results-driven with a proactive and positive approach
- Experience within a sales or contact centre environment is highly desirable
Telesales Team Leader in The Boldons employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Team Leader in The Boldons
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Telesales Team Leader role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially how they value leadership and team performance. We want you to shine when discussing how you can motivate and develop a telesales team.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on showcasing your coaching skills and how you've driven results in previous roles. This will help you feel more confident when it’s your turn to impress the hiring manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Telesales Team Leader in The Boldons
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in sales and any coaching roles you've had, as this will show us you're a great fit for the Telesales Team Leader position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about leading a telesales team. Share specific examples of how you've motivated teams in the past and the results you've achieved. This is your chance to shine!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your written communication skills, which are just as important as verbal ones.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Red Recruitment
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific targets you've met or exceeded in previous roles. This shows you’re results-driven and understand the importance of performance in a telesales environment.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team or coached someone to improve their performance. This will demonstrate your ability to foster a positive, target-driven environment.
✨Familiarise Yourself with CRM Systems
Since the role involves using CRM systems, make sure you can talk confidently about your experience with them. If you’ve used specific tools, mention them and explain how they helped you manage your team's performance and data capture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s sales strategies and team dynamics. This not only shows your interest in the role but also gives you insight into how you can contribute to their objectives and support your future team.