At a Glance
- Tasks: Lead the collections process and manage day-to-day activities for arrears accounts.
- Company: Join Red-Recruitment, a leader in strategic collections.
- Benefits: Enjoy a competitive salary and a permanent full-time role.
- Other info: Opportunity to work in a dynamic environment with career growth potential.
- Why this job: Make a real difference by ensuring fair customer outcomes and compliance.
- Qualifications: Expertise in collections KPIs and strong leadership experience required.
The predicted salary is between 40000 - 50000 € per year.
Red-Recruitment is seeking a Collections Manager in Melton Mowbray, England, responsible for overseeing the entire collections process, managing day-to-day activities and strategy across arrears accounts, and delivering fair customer outcomes compliant with FCA regulations.
The role requires expert knowledge of collections KPIs and significant experience in leadership and decision-making over complex cases and enforcement methods.
A full-time, permanent position offering competitive salary based on experience.
Strategic Collections & Recoveries Lead employer: Red Recruitment
At Red-Recruitment, we pride ourselves on being an excellent employer by fostering a supportive work culture that prioritises employee growth and development. Located in the picturesque Melton Mowbray, our team enjoys a collaborative environment where innovative ideas are encouraged, alongside competitive salaries and comprehensive benefits that ensure a rewarding career in the collections sector.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Collections & Recoveries Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the collections and recoveries field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of FCA regulations and collections KPIs. We want you to showcase your expertise and experience, so practice articulating how you've successfully managed complex cases in the past.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. When you find a role that excites you, apply through our website to streamline the process and increase your chances of getting noticed!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and reinforces your commitment to delivering fair customer outcomes.
We think you need these skills to ace Strategic Collections & Recoveries Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in collections management and leadership. We want to see how you've tackled complex cases and what strategies you've implemented to achieve fair customer outcomes.
Showcase Your Knowledge:Demonstrate your understanding of FCA regulations and collections KPIs in your application. We’re looking for someone who knows the ins and outs of the industry, so don’t hold back on sharing your expertise!
Be Clear and Concise:When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your key achievements and how they relate to the role we’re offering.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Red Recruitment
✨Know Your KPIs
Make sure you brush up on the key performance indicators relevant to collections management. Be ready to discuss how you've used these metrics in your previous roles to drive success and improve processes.
✨Showcase Leadership Experience
Prepare examples of your leadership style and decision-making skills, especially in complex cases. Think about specific situations where you led a team through challenges and achieved positive outcomes.
✨Understand FCA Regulations
Familiarise yourself with the Financial Conduct Authority regulations that govern collections. Be prepared to discuss how you ensure compliance while still achieving effective collections strategies.
✨Customer-Centric Approach
Highlight your commitment to delivering fair customer outcomes. Prepare to share instances where you balanced business needs with customer care, demonstrating your ability to handle sensitive situations with empathy.
