At a Glance
- Tasks: Close sales and provide exceptional customer service for home-lifts and stair lifts.
- Company: Join a global leader in home mobility solutions with a supportive team culture.
- Benefits: Competitive salary, 25 days leave, pension scheme, and opportunities for personal development.
- Other info: Dynamic role with training provided and a focus on teamwork and achieving targets.
- Why this job: Make a difference by helping customers find the best mobility solutions for their needs.
- Qualifications: Supervisory experience and strong communication skills; no formal sales experience required.
Red Recruitment is hiring a Sales Advisor for our client, a global leading business producing home-lifts and stair lifts. You'll be responsible for closing the sale after a consultant has provided them a detailed quote where your customer service skills and product knowledge will be key to answer any questions they may have.
Benefits and Package for a Senior Sales Advisor:
- Salary: £27,500 (Average OTE of £35,000)
- Hours: Mon-Fri 8.30am - 6pm (Saturday 9am - 5pm)
- Contract Type: Permanent
- Location: Audenshaw (Manchester)
- 25 days annual leave plus bank holidays
- Opportunities for development
- Pension Scheme
Key Responsibilities of a Senior Sales Advisor:
- Lead the day-to-day management of office operations, ensuring efficient support for customers and sales teams.
- Build and maintain strong customer relationships, following up on quotations and guiding customers through the purchasing process.
- Maximise sales opportunities by closing stairlift and homelift sales through excellent customer service and product knowledge.
- Support customers via telephone, webchat and live video consultations, including online product demonstrations and advice.
- Act as the key link between Consultants and customers, recording appointment outcomes and coordinating follow-up actions.
- Maintain accurate customer records and use CRM systems to track interactions, understand customer needs and deliver tailored solutions.
Key Skills and Experience of a Senior Sales Advisor:
- Previous supervisory experience required.
- Confident written and verbal communication skills with a friendly and positive approach.
- An empathetic and caring approach to sales.
- You do not need professional sales experience but examples of times when you have dealt with personal situations or challenges and have got to a solution by influencing others will help.
- A natural desire to help and a willingness to listen to customers in order to offer them the very best solution that the business can provide.
- You must enjoy working in a team towards one purpose and goal and look forward to getting to know new people throughout this large organisation.
- You must be happy to learn and to train in new skills. The products are complex and some of the details are technical; you will be fully trained to understand these.
- You must enjoy working to targets and be able to show that you have done so before in any setting; in work, studies or in social situations such as sports.
If you are interested in this position as a Senior Sales Advisor and have the relevant skills and experience required, please apply now!
Red Recruitment (Agency)
Senior Sales Advisor employer: Red Recruitment
Join a dynamic team at a global leader in home-lifts and stair lifts, where your role as a Senior Sales Advisor will be pivotal in enhancing customer experiences. With a supportive work culture that prioritises employee development, you will benefit from comprehensive training, generous annual leave, and a pension scheme, all while working in the vibrant location of Audenshaw, Manchester. This is an excellent opportunity to grow within a company that values empathy, teamwork, and a commitment to providing tailored solutions for customers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Advisor
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how you would explain the benefits of their home-lifts and stair lifts to a potential customer. Being able to communicate this clearly will demonstrate your product knowledge and customer service skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Sales Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've helped customers in the past and how you can bring that friendly, positive approach to our team.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Senior Sales Advisor role. Mention specific skills from the job description that match your experience, like your ability to build strong customer relationships.
Be Yourself:We love authenticity! Let your personality shine through in your written application. Share examples of how you've tackled challenges or influenced others, as this will show us your empathetic and caring approach to sales.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Red Recruitment
✨Know Your Products Inside Out
Make sure you have a solid understanding of the home-lifts and stair lifts you'll be selling. Familiarise yourself with their features, benefits, and any technical details. This will help you answer customer questions confidently and demonstrate your product knowledge during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully helped customers or resolved issues. Highlight your empathetic approach and how you’ve influenced others to find solutions. This will resonate well with the interviewers looking for someone who can build strong customer relationships.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you contributed to a team goal or supported colleagues, showing that you’re a team player who enjoys working towards a common purpose.
✨Prepare for Target-Driven Questions
Think about times when you've worked towards targets, whether in work, studies, or sports. Be prepared to discuss how you achieved those targets and what strategies you used. This will show your potential employer that you thrive in a target-driven environment and are motivated to succeed.
