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For Companies At a Glance
- Tasks: Engage with clients to renew contracts and upsell services.
- Company: Join a leading telecoms and technology company in Solihull.
- Benefits: Enjoy casual dress, free parking, and private medical insurance.
- Why this job: Be part of a dynamic team focused on customer relationships and growth.
- Qualifications: Experience in contract management and strong communication skills are preferred.
- Other info: Permanent position with a competitive salary of £25,000 per annum.
Red Recruitment is recruiting a Renewals Specialist in Solihull to join our client, a telecoms and technology company who are recognised as a leader in their field. This position requires excellent communication skills, a deep understanding of managed services, and a strong focus on customer relationship management. The salary for this position is £25,000 per annum and contains many benefits. Package for a Renewals Specialist: Salary: £25,000 per annum Hours: Monday – Friday, 9am – 5.30pm Contract Type: Permanent Location: Solihull Casual dress Company pension Cycle to work scheme Employee discount Free parking On-site parking Private medical insurance Referral programmeKey Responsibilities of a Renewals Specialist: Monitoring and tracking the expiration dates of managed service contracts Proactively initiating discussions with clients regarding contract renewals Preparing and presenting contract renewal proposals to clients Negotiating contract terms, pricing, and service level agreements to secure renewals Identifying opportunities for upselling additional services or solutions to existing clientsKey Skills and Experience of a Renewals Specialist: Previous experience in contract renewal management, customer relationship management or a related role is preferred You should be proficient in CRM and contract management software KPI driven with a focus on revenue generation and customer retention Strong communication and negotiation skills is necessary The ability to work collaboratively with cross-functional teamsIf you are interested in this position and have the relevant skills required, please apply now! Red Recruitment (Agency)
Renewals Specialist employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Specialist
✨Tip Number 1
Familiarize yourself with the telecoms and technology industry. Understanding the key players, trends, and challenges will help you engage in meaningful conversations during interviews and demonstrate your knowledge of managed services.
✨Tip Number 2
Brush up on your negotiation skills. Since this role involves negotiating contract terms and pricing, practicing negotiation scenarios can give you the confidence to handle discussions effectively.
✨Tip Number 3
Highlight your experience with CRM and contract management software. Be prepared to discuss specific tools you've used and how they helped you manage customer relationships and renewals efficiently.
✨Tip Number 4
Showcase your ability to work collaboratively. This role requires working with cross-functional teams, so be ready to share examples of how you've successfully collaborated with others to achieve common goals.
We think you need these skills to ace Renewals Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in contract renewal management and customer relationship management. Use specific examples that demonstrate your communication and negotiation skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of managed services and your ability to proactively engage with clients. Mention how your previous experiences align with the responsibilities of a Renewals Specialist.
Highlight Relevant Skills: In your application, emphasize your proficiency in CRM and contract management software. Provide examples of how you've used these tools to drive revenue generation and improve customer retention.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with a leading telecoms and technology company. Explain why you are passionate about customer relationship management and how you can contribute to their success.
How to prepare for a job interview at Red Recruitment
✨Showcase Your Communication Skills
As a Renewals Specialist, excellent communication is key. Be prepared to demonstrate your ability to articulate ideas clearly and engage in meaningful conversations. Practice common interview questions and focus on conveying your thoughts confidently.
✨Understand Managed Services
Make sure you have a solid understanding of managed services and how they relate to contract renewals. Research the company’s offerings and be ready to discuss how you can contribute to their success in this area.
✨Prepare for Negotiation Scenarios
Since negotiation is a crucial part of the role, think of examples from your past experiences where you successfully negotiated terms or resolved conflicts. Be ready to discuss your approach and the outcomes.
✨Highlight Your CRM Experience
Familiarity with CRM and contract management software is essential. Be prepared to talk about your experience with these tools, how you've used them to manage customer relationships, and any specific achievements related to revenue generation or customer retention.
