At a Glance
- Tasks: Manage overdue accounts and navigate legal recovery processes with a customer-focused approach.
- Company: Join a reputable firm dedicated to professional growth and compliance.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and full training.
- Other info: Permanent full-time role located in Melton Mowbray with excellent career progression opportunities.
- Why this job: Make a difference by helping customers while developing your legal and recovery skills.
- Qualifications: Experience in UK litigation processes and strong communication skills are essential.
The predicted salary is between 31500 - 31500 £ per year.
Red Recruitment is looking to recruit experienced Recoveries Agents with knowledge of UK litigation processes to manage delinquent accounts and progress cases through pre-legal and legal recovery stages. The successful candidate will have a strong understanding of civil recovery procedures, County Court processes, and FCA regulatory requirements, ensuring all recovery activity is compliant, professional, and customer-focused. Full training is provided and the salary is £31,500 per annum.
Benefits and Package for a Recoveries Agent:
- Salary: £31,500
- Hours: Full-time
- Contract Type: Permanent
- Location: Melton Mowbray
- Generous Holiday Allowance
Key Responsibilities of a Recoveries Agent:
- Manage a portfolio of overdue and defaulted accounts in line with company policies and FCA regulations
- Conduct outbound and inbound contact with customers to secure payment or agree sustainable repayment arrangements
- Issue Letters Before Action (LBA) in accordance with the Pre-Action Protocol for Debt Claims
- Prepare and review documentation for County Court claims (CCJ applications)
- Liaise with solicitors, legal representatives, and enforcement agents (bailiffs)
- Progress cases through the County Court Business Centre (CCBC) where applicable
- Apply for enforcement actions including Attachment of Earnings Orders, Charging Orders, and Warrants of Control
- Monitor defended claims and support the preparation of witness statements
Recoveries Agent employer: Red Recruitment
At Red Recruitment, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee development and well-being. Located in the vibrant town of Melton Mowbray, our team enjoys a generous holiday allowance and comprehensive training to ensure you thrive in your role as a Recoveries Agent, while also benefiting from a competitive salary and a commitment to compliance and professionalism in all recovery activities.
StudySmarter Expert Advice🤫
We think this is how you could land Recoveries Agent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK litigation processes and civil recovery procedures. We recommend practising common interview questions and having examples ready that showcase your experience in managing delinquent accounts.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy to navigate!
We think you need these skills to ace Recoveries Agent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with UK litigation processes and civil recovery procedures. We want to see how your skills align with the role of a Recoveries Agent, so don’t hold back on showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Compliance Knowledge:Since compliance is key in this role, make sure to mention your understanding of FCA regulations and any relevant experience you have. We’re looking for candidates who can ensure all recovery activities are professional and customer-focused.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Red Recruitment
✨Know Your Stuff
Make sure you brush up on UK litigation processes and civil recovery procedures. Familiarise yourself with the FCA regulations and how they apply to debt recovery. This knowledge will not only help you answer questions confidently but also show that you're serious about the role.
✨Practice Makes Perfect
Rehearse common interview questions related to managing delinquent accounts and handling customer interactions. Think about scenarios where you've successfully resolved issues or negotiated payments, as these examples will demonstrate your skills effectively.
✨Show Your Customer Focus
Since the role is customer-focused, be prepared to discuss how you handle difficult conversations and maintain professionalism under pressure. Share specific examples of how you've built rapport with customers while ensuring compliance with regulations.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to recoveries and how they support their agents. This shows your interest in the role and helps you gauge if the company culture aligns with your values.
