At a Glance
- Tasks: Engage with customers, generate sales leads, and provide tailored recommendations.
- Company: Join a caring company in Norwich that values empathy and customer service.
- Benefits: Competitive salary, hybrid work, discounts, and 233 hours of annual leave.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while achieving your sales goals.
- Qualifications: 1 year of customer-facing experience and strong communication skills.
Role Overview
Sales Executive
Red Recruitment is recruiting a Sales Executive for a client based in Norwich who specialises in 24/7 Care solutions. This full‑time role blends sales and customer service, ideal for a natural communicator who can spot opportunities to grow or expand their sales experience.
We are looking for an empathetic professional who thrives in a fast‑paced environment, delivering outstanding customer experiences to vulnerable customers.
Benefits and Package
- Salary: £24,979.50 per annum with on‑target earnings (Average OTE £36,000)
- Hours: 37.5 hours per week – shift pattern Monday to Sunday 8am to 8pm
- Contract: Permanent
- Location: Norwich Hybrid (70% in office)
- 233 hours of annual leave, increasing with length of service
- Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an app
- Family and friends discount on services & products
- Pension scheme – up to 3% company match
- Free on‑site parking
Key Responsibilities
- Handle inbound and outbound customer enquiries across phone, email and digital channels with professionalism and care.
- Generate and convert sales leads through proactive outreach and effective engagement.
- Provide accurate product information and tailored recommendations.
- Build strong customer relationships to encourage repeat business and loyalty.
- Identify and promote upgrade opportunities that enhance safety, independence and quality of life.
- Clearly explain the benefits of upgraded devices and services.
- Achieve and exceed individual and team sales targets, KPIs and revenue objectives.
- Spot up‑selling and cross‑selling opportunities in every interaction.
- Prepare accurate quotations, process orders and ensure timely follow‑up.
Key Skills and Experience
- Excellent telephone manner.
- Ability to build rapport, be patient and empathetic, and spot opportunities to cross‑sell.
- Reliable, trustworthy and motivated.
- Minimum of 1year experience in a customer‑facing role with strong customer service skills.
- Comfortable using a CRM (training provided).
- Confidence in both inbound and outbound calling.
Sales Executive in Norwich employer: Red Recruitment
Join a dynamic team at a leading telecommunications provider in Solihull, where your role as an Executive Resolutions Specialist will not only allow you to take ownership of customer complaints but also contribute to a culture of exceptional service and continuous improvement. With a competitive salary, generous holiday allowance, and comprehensive benefits including private medical insurance and ongoing training opportunities, this company prioritises employee well-being and professional growth, making it an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Norwich
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Executive at Red Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Red Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Executive in Norwich
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Red Recruitment:When writing your cover letter, make sure to tailor your message specifically for Red Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Red Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Red Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Red Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Red Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
