Red Recruitment in Norwich is seeking a Customer Service Team Leader to guide a high-performing team delivering outstanding customer experiences, supporting client retention, and helping customers feel informed, reassured, and well supported throughout their journey.
The role includes leading daily operations, coaching staff, and driving service improvements while maintaining compliance and reporting on performance metrics. Hybrid working with initial in-office training is provided.
#J-18808-LjbffrCustomer Service Team Lead - Hybrid Role, Growth & Coaching in Norwich employer: Red Recruitment
Join a dynamic team at a leading telecommunications provider in Solihull, where your role as an Executive Resolutions Specialist will not only allow you to take ownership of customer complaints but also contribute to a culture of exceptional service and continuous improvement. With a competitive salary, generous holiday allowance, and comprehensive benefits including private medical insurance and ongoing training opportunities, this company prioritises employee well-being and professional growth, making it an excellent employer for those seeking meaningful and rewarding work.
