Sales Team Leader
Red Recruitment is recruiting a Sales Team Leader to join our client, a fast-growing technology business that helps make household bills simple.
Reporting to the Sales Manager, you'll lead a team of up to 10 Sales Advisors, helping them hit ambitious targets and convert more leads. This is a hands-on role where you'll use call coaching, performance data and regular feedback to improve sales results and help customers find the right solution.
Benefits and Package for a Sales Team Leader
- Basic salary: 32,572.95 per annum
- On-target earnings: 8,000 in on-target commission
- Additional bonus: Up to 10% of your basic salary for achieving your objective
- Salary Progression: Potential for salary to rise to 37,500 base after 3 years
- Hours: Monday to Friday, 10am-6pm, with one Saturday in four, 9am-5pm
- Location: Newcastle upon Tyne, office-based
Key Responsibilities of a Sales Team Leader
- Leading and motivating a team of up to 10 Sales Advisors to meet and exceed sales targets and KPIs
- Monitoring sales calls and providing practical coaching to improve call quality, objection handling and lead conversion
- Running daily stand-ups, weekly team meetings and monthly one-to-ones to review progress, set priorities and support individual development
- Analysing weekly and monthly sales performance and presenting findings and actions to senior leaders and external stakeholders
- Recruiting, onboarding and training new Sales Advisors, and creating training materials for the wider team
- Acting as the first point of contact for complex customer queries and escalations
- Working with other teams to improve sales processes and help advisors work more efficiently
Key Skills and Experience of a Sales Team Leader
- Experience leading or supervising a target‑driven sales team, ideally in an outbound sales, telephone‑based environment
- Strong coaching and people management skills, with the ability to develop advisors and address underperformance
- Confidence using sales data and KPIs to identify where performance can improve and turn those findings into clear actions
- Excellent written and verbal communication skills and a confident telephone manner
- Strong organisational skills and the ability to manage competing priorities in a fast‑paced sales environment
- A proactive, resilient and empathetic approach to supporting your team and resolving customer issues
Sales Team Leader in North East employer: Red Recruitment
Red Recruitment is an excellent employer for Customer Service Advisors, offering a supportive work culture in the vibrant city of Glasgow. With a generous holiday allowance and opportunities for career growth, employees can thrive in a dynamic environment while enjoying the potential to work remotely after just three months. Join a team that values customer-first service and fosters professional development in the financial services industry.
