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For Companies At a Glance
- Tasks: Engage with customers, generate sales leads, and provide tailored product recommendations.
- Company: Join a caring company that values empathy and customer experience.
- Benefits: Enjoy competitive salary, discounts, hybrid work, and generous holiday leave.
- Why this job: Make a difference in people's lives while achieving your sales goals.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 24000 - 24000 £ per year.
Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers.
Benefits and Package for Sales Representative:
- Salary: £24,004.50 Per Annum
- Hours: 37.5 hours per week - Shift pattern between Friday to Tuesday 8am - 8pm
- Contract: Permanent
- Location: Norwich Hybrid
- 233 hours annual leave holiday increasing with length of service.
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends' discounts on our services & products
- Pension Scheme, up to 3% Company matched
- Free on-site parking
Key Responsibilities of Sales Representative:
- Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care
- Generate and convert sales leads through proactive outreach and effective engagement
- Provide accurate product information and tailored recommendations
- Build strong customer relationships to encourage repeat business and loyalty
- Identify and promote upgrade opportunities that enhance safety, independence, and quality of life
- Clearly explain the benefits of upgraded devices and services
- Achieve and exceed individual and team sales targets, KPIs, and revenue objectives
- Spot up-selling and cross-selling opportunities in every interaction
- Prepare accurate quotations, process orders, and ensure timely follow-up
Key Skills and Experience of Sales Representative:
- Have an excellent telephone manner
- Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell
- Are reliable, trustworthy and motivated
- 1 Year experience in customer facing role and display great customer service skills
- Comfortable using a CRM although training is provided
- Confident in both an inbound and outbound calling role
If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now!
Locations
Sales Representative in Norfolk, Norwich employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Representative in Norfolk, Norwich
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and the services they offer. This way, when you get that interview, you can show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You’ll want to be able to talk confidently about your experience and how it relates to the role. Think about specific examples where you’ve excelled in customer service or sales – those stories will make you stand out!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Plus, it shows you’re proactive and really interested in the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a simple gesture that keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Representative in Norfolk, Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any sales achievements to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've built strong customer relationships or exceeded sales targets in the past.
Showcase Your Empathy: Since we’re looking for someone with an empathetic approach, make sure to include experiences where you’ve demonstrated patience and understanding, especially when dealing with vulnerable customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Red Recruitment
✨Know Your Product Inside Out
Before the interview, make sure you understand the products and services offered by the company. This will help you answer questions confidently and show that you're genuinely interested in what they do.
✨Showcase Your Empathy
Since this role involves working with vulnerable customers, be prepared to share examples of how you've demonstrated empathy in past roles. Think about specific situations where you went above and beyond to help someone.
✨Practice Your Sales Pitch
Get ready to demonstrate your sales skills during the interview. Prepare a brief pitch for one of their products, highlighting its benefits and how it can improve a customer's quality of life. This will show your proactive approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, sales targets, or how success is measured. This shows your interest in the role and helps you gauge if it's the right fit for you.
