At a Glance
- Tasks: Lead collections and litigation processes, driving recovery strategies and managing key relationships.
- Company: Join a growing specialist debt collection business in Melton Mowbray.
- Benefits: Competitive salary and the chance to shape debt recovery strategies.
- Other info: Opportunity for growth in a fast-paced, dynamic environment.
- Why this job: Make a real impact on customer outcomes and operational excellence.
- Qualifications: Experience in collections management and strong regulatory knowledge required.
The predicted salary is between 40000 - 50000 £ per year.
Location: Melton Mowbray
Contract: Fixed Term Contract (6-12 Months)
Salary: Competitive
The Opportunity
Red Recruitment is recruiting on behalf of our client, a specialist debt collection business, for an experienced Collections Manager to join the organisation on a 6-12 month fixed-term contract. The successful candidate will oversee the end-to-end collections and litigation lifecycle, manage key third-party relationships, and drive improved recovery outcomes while maintaining strong regulatory compliance. This role would suit an experienced collections professional with a strong regulatory background, who is comfortable operating both strategically and operationally in a fast-paced environment.
Key Responsibilities
- Develop, create, and execute a strategic business plan for historic and aged debt, with a focus on maximising recoveries and reducing future risk.
- Lead the end-to-end collections lifecycle, including pre-arrears prevention, collections activity, litigation management, and recovery strategies.
- Work closely with litigators and legal partners to oversee cases through the litigation process and ensure commercially effective outcomes.
- Manage and oversee relationships with third-party suppliers, collection agencies, legal partners, and external stakeholders.
- Design and implement effective pre-arrears strategies aimed at improving customer outcomes.
- Take ownership of both internal and external late-stage debt management activities across problematic and aged debt portfolios.
- Develop, manage, and monitor credit loss models and performance frameworks to support decision-making and forecasting.
- Analyse portfolio performance, identify risks, and implement corrective actions to improve collection effectiveness.
- Ensure all collections and recovery activities operate within regulatory frameworks and customer treatment standards.
- Provide leadership and direction across collections activity, driving operational excellence and continuous improvement initiatives.
Skills & Experience Required
- Proven experience in a senior collections, recoveries, or debt management role within regulated financial services or debt collection environments.
- Strong understanding of FCA regulations and experience operating within highly regulated frameworks.
- Demonstrated experience developing and executing collections strategies for aged, problematic, or distressed debt portfolios.
- Experience managing end-to-end litigation processes and working directly with legal partners and litigators.
- Strong knowledge of collections operations, arrears management, recoveries, and credit risk principles.
- Experience developing credit loss models, forecasting methodologies, and performance reporting.
- Proven capability managing third-party suppliers and outsourced collections partners.
- Strong analytical and commercial mindset with the ability to make data-driven decisions.
- Ability to influence stakeholders across multiple functions and operate effectively in a change-focused environment.
- Strong leadership capability with the confidence to build and implement new strategies quickly.
Desirable Experience
- Experience working with problematic, vulnerable, or high-risk customer debt portfolios.
Why Apply?
This role offers the opportunity to make a measurable impact within a business undergoing growth, with responsibility for shaping debt recovery strategy, improving customer outcomes, and strengthening operational controls across collections and litigation activities.
Collections and Litigations Manager in Melton Mowbray employer: Red Recruitment
Join a dynamic and growing debt collection business in Melton Mowbray, where your expertise as a Collections and Litigations Manager will directly influence the company's success. We pride ourselves on fostering a collaborative work culture that values innovation and continuous improvement, offering competitive salaries and opportunities for professional development. With a focus on regulatory compliance and customer outcomes, you'll be part of a team dedicated to making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Collections and Litigations Manager in Melton Mowbray
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt collection and financial services sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to collections and litigation, and think about how your experience aligns with their needs. We want you to shine, so practice answering common interview questions related to collections management!
✨Tip Number 3
Showcase your expertise! Bring along examples of your past successes in managing collections and litigation processes. Whether it’s a presentation or a portfolio, having tangible proof of your skills can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Collections Manager role!
We think you need these skills to ace Collections and Litigations Manager in Melton Mowbray
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Collections Manager role. Highlight your experience in debt management and regulatory compliance, as these are key for us. Use specific examples that showcase your skills in collections strategies and litigation processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're the perfect fit for this role. Mention your experience with third-party relationships and how you've driven recovery outcomes in the past. Keep it engaging and relevant!
Showcase Your Analytical Skills:We love data-driven decision-making! In your application, highlight any experience you have with credit loss models or performance frameworks. This will show us that you can analyse portfolio performance and implement effective strategies.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Red Recruitment
✨Know Your Regulations
Make sure you brush up on FCA regulations and any other relevant compliance standards. Being able to discuss how you've navigated these frameworks in your previous roles will show that you're not just experienced, but also well-prepared for the regulatory landscape.
✨Showcase Your Strategic Mindset
Prepare examples of how you've developed and executed collections strategies in the past. Be ready to discuss specific outcomes and improvements you've driven, especially in managing aged or problematic debt portfolios. This will demonstrate your ability to think strategically while also being hands-on.
✨Highlight Your Leadership Skills
Since this role involves leading collections activities, be prepared to talk about your leadership style. Share instances where you've successfully influenced stakeholders or managed teams through change. This will help convey your capability to drive operational excellence.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to collections and litigation management. Think through how you would handle various challenges, such as dealing with difficult third-party suppliers or implementing new recovery strategies. This will showcase your problem-solving skills and adaptability.
