At a Glance
- Tasks: Lead a dynamic team of Claims Handlers and manage client relationships.
- Company: Join a respected international law firm with a supportive culture.
- Benefits: Enjoy competitive salary, generous leave, and a workplace pension.
- Other info: Opportunity for professional growth in a vibrant Bristol City Centre location.
- Why this job: Make a real impact in a collaborative environment while advancing your career.
- Qualifications: 10-15 years in claims with proven leadership and client management skills.
The predicted salary is between 45000 - 55000 £ per year.
Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard‑working and experienced individuals to join them as a Scheme Manager in Bristol City Centre.
You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity.
Benefits and Package for a Scheme Manager:
- Salary: Competitive
- Hours: 35 hours per week, 9.30am - 5.30pm
- Contract Type: Permanent
- Location: Bristol City Centre, with occasional travel to the London office
- Supportive and encouraging team
- Working for a large and highly respected firm
- Workplace pension
- Generous annual leave allowance
Key Responsibilities of a Scheme Manager:
- Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers
- Managing workload, resources and capacity across the team
- Acting as a key contact for insurer clients and managing client relationships
- Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements
- Overseeing MI quality, reporting and case management standards
- Delivering coaching, training and technical support to the team
- Conducting audits and ensuring quality assurance standards are met
- Identifying trends, managing risk and escalating issues where appropriate
- Preparing and chairing stakeholder meetings
- Driving continuous improvement across processes and service delivery
Key Skills and Experience of a Scheme Manager:
- Minimum of 10, ideally 15 years of experience in claims with technical expertise
- Proven line management or team leadership experience
- Strong experience working with insurer clients and building strong relationships
- Strong understanding of claims processes, policies and procedures
- Commercial, proactive and client‑focused approach
- Ability to manage performance, deadlines and competing priorities
- Experience improving processes and driving operational efficiency
- Commitment to collaborative and inclusive team culture
- Professional indemnity experience desirable
If you are interested in this position and have the relevant skills and experience, please apply now.
Scheme Manager in Gloucester employer: Red Recruitment
Join a prestigious international law firm in the heart of Bristol City Centre, where you will thrive in a supportive and inclusive work culture that values strong leadership and collaboration. With competitive salaries, generous annual leave, and opportunities for professional growth, this role as a Scheme Manager offers a chance to lead a dedicated team while fostering trusted relationships with clients. Experience the benefits of working in a highly respected firm that prioritises employee well-being and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Scheme Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you’d be a great fit for their team and make a lasting impression.
✨Tip Number 3
Practice your leadership stories! As a Scheme Manager, you’ll need to demonstrate your experience in managing teams and driving results. Have a few examples ready that highlight your skills in coaching, managing performance, and improving processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Scheme Manager in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any relevant claims management roles to show us you’re the right fit for the Scheme Manager position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our values. Don’t forget to mention your experience with insurer clients and team management.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and improve processes. Numbers and examples can really make your application stand out to us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Red Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your claims knowledge before the interview. Understand the key processes, policies, and procedures relevant to the role of a Scheme Manager. This will not only help you answer questions confidently but also demonstrate your expertise and commitment to the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've successfully managed a team or improved processes. Be ready to discuss how you motivate your team and handle challenges, as this is crucial for the role.
✨Build Rapport with Interviewers
Since the firm values trusted relationships, focus on building rapport during the interview. Be personable and engage with your interviewers. Ask insightful questions about their team culture and client relationships to show your interest in their values.
✨Demonstrate a Client-Focused Approach
Be prepared to discuss how you've built strong relationships with insurer clients in the past. Share specific examples of how you've managed client expectations and delivered results. This will showcase your proactive and commercial mindset, which is essential for the role.
