At a Glance
- Tasks: Lead and manage a dynamic team of claims professionals in a fast-paced environment.
- Company: Join a prestigious international law firm with a commitment to inclusivity and client advocacy.
- Benefits: Enjoy a competitive salary, generous leave, and a supportive workplace culture.
- Other info: Opportunity for career growth in a respected firm located in vibrant Bristol City Centre.
- Why this job: Make a real impact by driving improvements and building strong client relationships.
- Qualifications: 10-15 years of claims experience and proven leadership skills required.
The predicted salary is between 50000 - 60000 £ per year.
Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Claims Team Manager in Bristol City Centre.
You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity.
Benefits and Package for a Claims Team Manager
- Salary: Competitive
- Hours: 35 hours per week, 9.30am - 5.30pm
- Contract Type: Permanent
- Location: Bristol City Centre, with occasional travel to the London office
- Supportive and encouraging team
- Working for a large and highly respected firm
- Workplace pension
- Generous annual leave allowance
Key Responsibilities of a Claims Team Manager
- Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers
- Managing workload, resources and capacity across the team
- Acting as a key contact for insurer clients and managing client relationships
- Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements
- Overseeing MI quality, reporting and case management standards
- Delivering coaching, training and technical support to the team
- Conducting audits and ensuring quality assurance standards are met
- Identifying trends, managing risk and escalating issues where appropriate
- Preparing and chairing stakeholder meetings
- Driving continuous improvement across processes and service delivery
Key Skills and Experience of a Claims Team Manager
- Minimum of 10, ideally 15 years of experience in claims with technical expertise
- Proven line management or team leadership experience
- Strong experience working with insurer clients and building strong relationships
- Strong understanding of claims processes, policies and procedures
- Commercial, proactive and client-focused approach
- Ability to manage performance, deadlines and competing priorities
- Experience improving processes and driving operational efficiency
- Commitment to collaborative and inclusive team culture
- Professional indemnity experience desirable
Claims Team Manager in Gloucester employer: Red Recruitment
Join a prestigious international law firm in the heart of Bristol City Centre, where you will thrive in a supportive and inclusive culture that values trusted relationships and client advocacy. As a Claims Team Manager, you will benefit from a competitive salary, generous annual leave, and opportunities for professional growth, all while leading a dedicated team in a dynamic environment that encourages continuous improvement and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Team Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at law firms or in claims management. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the firm’s culture and values. Since they value trusted relationships and inclusivity, think of examples from your experience that showcase these traits. We want you to shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance! We’re all about making the process smooth and straightforward. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Claims Team Manager in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and any relevant claims management roles to show us you’re the right fit for the Claims Team Manager position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about claims management and how your background aligns with our values. Don’t forget to mention your experience with insurer clients and your approach to team leadership.
Showcase Your Achievements:When detailing your work history, focus on specific achievements that demonstrate your ability to manage teams and improve processes. We love seeing quantifiable results, so if you’ve increased efficiency or improved client relationships, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Red Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your claims knowledge before the interview. Understand the key processes, policies, and procedures relevant to the role of a Claims Team Manager. This will not only help you answer questions confidently but also demonstrate your expertise and commitment to the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've successfully managed a team, resolved conflicts, or improved processes. Be ready to discuss how you can foster an inclusive culture and support your team in achieving their goals.
✨Build Rapport with Interviewers
Since this role involves managing client relationships, it's crucial to show your interpersonal skills during the interview. Engage with your interviewers, ask them questions, and show genuine interest in their experiences. This will help you build rapport and demonstrate your client-focused approach.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face as a Claims Team Manager and how you would address them. This preparation will help you articulate your thought process clearly and effectively.
