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- Tasks: Process customer claims efficiently while providing exceptional service.
- Company: Supportive recruitment agency in Bristol with a focus on teamwork.
- Benefits: Competitive salary, Monday to Friday schedule, and various perks.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Fluency in English and Dutch with at least one year of relevant experience.
- Other info: Great opportunity for career growth in a friendly environment.
The predicted salary is between 25000 - 26125 £ per year.
A recruitment agency is seeking a Customer Service & Claims Representative in Bristol. The role involves processing customer claims efficiently while adhering to FCA guidelines. Candidates need to be fluent in English and Dutch and have at least one year of experience in a relevant environment.
The agency values exceptional customer service and teamwork, providing a supportive workplace. This full-time role offers a salary in the range of £25,000 – £26,125, with various benefits and a Monday to Friday work schedule.
Bilingual Customer Service & Claims Specialist - Bristol in Gloucester employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Service & Claims Specialist - Bristol in Gloucester
✨Tip Number 1
Make sure you brush up on your customer service skills before the interview. We all know that exceptional service is key, so think of examples where you've gone above and beyond for a customer.
✨Tip Number 2
Practice your bilingual skills! Since this role requires fluency in both English and Dutch, try to have a few conversations or role-plays in both languages to keep your skills sharp.
✨Tip Number 3
Research the company and its values. Understanding their approach to teamwork and customer service will help you align your answers during the interview and show that you're a great fit for their supportive workplace.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Bilingual Customer Service & Claims Specialist - Bristol in Gloucester
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in both English and Dutch, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Highlight Relevant Experience: Don’t forget to mention your previous experience in customer service or claims processing. We’re looking for candidates with at least a year in a similar environment, so let us know how you've excelled in those roles.
Emphasise Teamwork: This position values teamwork, so share examples of how you’ve worked collaboratively in past jobs. We love seeing how you contribute to a supportive workplace, just like ours!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to review your application and get back to you as soon as possible!
How to prepare for a job interview at Red Recruitment
✨Brush Up on Your Language Skills
Since the role requires fluency in both English and Dutch, make sure to practice speaking and understanding both languages. You might be asked to demonstrate your language skills during the interview, so consider preparing some common customer service scenarios in both languages.
✨Know Your FCA Guidelines
Familiarise yourself with the Financial Conduct Authority (FCA) guidelines relevant to customer claims. Being able to discuss these guidelines confidently will show that you understand the importance of compliance in the role and can process claims efficiently.
✨Showcase Your Customer Service Experience
Prepare specific examples from your past experience where you provided exceptional customer service. Think about challenges you faced and how you resolved them, as this will demonstrate your problem-solving skills and ability to work well under pressure.
✨Emphasise Teamwork
This role values teamwork, so be ready to discuss how you've collaborated with others in previous positions. Share stories that highlight your ability to work effectively within a team, as well as how you contribute to a supportive workplace culture.
