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- Tasks: Oversee customer contracts and drive service delivery improvements in a hybrid role.
- Company: Join a leading telecommunications and technology company with a focus on innovation.
- Benefits: Competitive salary, referral bonus, private medical insurance, and more.
- Why this job: Make a real impact by enhancing client relationships and service performance.
- Qualifications: ITIL V4 certification and experience in service management required.
- Other info: Dynamic work environment with opportunities for professional growth.
The predicted salary is between 40000 - 50000 £ per year.
A telecommunications and technology company is seeking a Service Delivery Manager to oversee customer contracts and drive service delivery improvements. This hybrid position requires expertise in Service Delivery Management, with responsibilities including managing client relationships and service performance.
Ideal candidates should have ITIL V4 certification, relevant experience in service management, and strong communication skills.
The role offers a competitive salary between £40,000 and £50,000, along with various benefits including a referral bonus and private medical insurance.
Hybrid Service Delivery Manager — Elevate IT & Telecoms in England employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Service Delivery Manager — Elevate IT & Telecoms in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms and tech industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its service delivery processes. Think about how your experience aligns with their needs. We suggest practising common interview questions and even role-playing with a friend to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your achievements in service management. We want to see how you’ve driven improvements in past roles. This can really set you apart from other candidates!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there. Don’t miss out on your chance to land that Service Delivery Manager role!
We think you need these skills to ace Hybrid Service Delivery Manager — Elevate IT & Telecoms in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery management. We want to see how your skills align with the role, so don’t be shy about showcasing your ITIL V4 certification and relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Manager role. Share specific examples of how you've improved service delivery in past roles – we love a good success story!
Show Off Your Communication Skills: Strong communication is key in this role. In your application, make sure to demonstrate your ability to manage client relationships effectively. Whether it’s through your writing style or examples of past interactions, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Red Recruitment
✨Know Your ITIL V4 Inside Out
Make sure you’re well-versed in ITIL V4 principles. Brush up on key concepts and how they apply to service delivery management. Be ready to discuss how you've implemented these practices in past roles.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've successfully managed client relationships. Think about specific challenges you faced and how you improved service performance. This will demonstrate your ability to drive improvements in a real-world context.
✨Communicate Clearly and Confidently
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly, especially when discussing complex topics. Consider doing mock interviews with a friend to refine your delivery.
✨Research the Company and Its Services
Familiarise yourself with the company’s offerings and recent developments in the telecoms sector. This knowledge will help you tailor your responses and show genuine interest in the role and the company.
