At a Glance
- Tasks: Provide top-notch customer service and solve queries in the financial sector.
- Company: Join a dynamic team at a leading financial services provider.
- Benefits: Competitive salary, flexible hours, generous holiday allowance, and career growth.
- Other info: Flexible shifts and potential remote work after training.
- Why this job: Be the first point of contact and make a real difference for customers.
- Qualifications: Customer-focused mindset and strong communication skills.
The predicted salary is between 28046 - 34278 £ per year.
Customer Service Advisor - Part Time Red Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry.
You'll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant with FCA guidelines.
This is a part time role with flexible shift patterns allowed but you will need to be full time for the first 2 weeks due to training.
Benefits and Package for a
- Customer
- Service
Advisor
- Salary: £25,389 (Pro Rata of this amount)
- Hours: Mon - Sun - Shifts Between 7am - 11pm (Flexible Hours)
- Location: Derby
- Generous Holiday Allowance
- Opportunities to grow your career
- Potential to go remote after 3 months Key Responsibilities of a Customer Service Advisor:
- Handling inbound calls across a range of products
- Putting customers first and using sound judgement to find the best solutions
- Owning queries from start to finish
- Spotting opportunities to improve how they work
- Collaborating with the wider Customer Services team
- Providing information in line with FCA regulations Key Skills and Experience of a Customer Service Representative:
- A customer-first mindset and creative problem-solving skills
- Excellent communication and attention to detail
- Strong interpersonal skills and the ability to work independently
- Famil...
Customer Service Advisor - Part Time in Derby employer: Red Recruitment
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