Customer Service Advisor - Part Time Red Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry. You'll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant with FCA guidelines. This is a part time role with flexible shift patterns allowed but you will need to be full time for the first 2 weeks due to training. Benefits and Package for a Customer Service Advisor: * Salary: £25,389 (Pro Rata of this amount) * Hours: Mon - Sun - Shifts Between 7am - 11pm (Flexible Hours) * Location: Derby * Generous Holiday Allowance * Opportunities to grow your career * Potential to go remote after 3 months Key Responsibilities of a Customer Service Advisor: * Handling inbound calls across a range of products * Putting customers first and using sound judgement to find the best solutions * Owning queries from start to finish * Spotting opportunities to improve how they work * Collaborating with the wider Customer Services team * Providing information in line with FCA regulations Key Skills and Experience of a Customer Service Representative: * A customer-first mindset and creative problem-solving skills * Excellent communication and attention to detail * Strong interpersonal skills and the ability to work independently * Familiarity with Office * Previous experience in delivering exceptional customer service * Previous experience in a financially regulated environment desirable If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)
Customer Service Advisor - Part Time employer: Red Recruitment
Join a dynamic team at a leading telecommunications provider in Solihull, where your role as an Executive Resolutions Specialist will not only allow you to take ownership of customer complaints but also contribute to a culture of exceptional service and continuous improvement. With a competitive salary, generous holiday allowance, and comprehensive benefits including private medical insurance and ongoing training opportunities, this company prioritises employee well-being and professional growth, making it an excellent employer for those seeking meaningful and rewarding work.
