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For Companies At a Glance
- Tasks: Support customers with financial services and resolve queries effectively.
- Company: Dynamic recruitment agency focused on customer service excellence.
- Benefits: Competitive salary up to £30,000, plus great employee perks.
- Why this job: Join a team where your communication skills can shine and make a difference.
- Qualifications: Excellent communication skills and attention to detail; previous experience preferred.
- Other info: Opportunity for growth in a fast-paced, supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
A recruitment agency is seeking a Customer Service Advisor to support customers with complex financial services products. This role involves resolving customer queries, maintaining a CRM, and achieving sales targets.
The ideal candidate will possess excellent communication skills and a strong attention to detail, and previous customer service experience is preferred.
Competitive salary up to £30,000 per year and multiple employee benefits are offered.
Customer Service Advisor – Insurance Solutions (Bristol) employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – Insurance Solutions (Bristol)
✨Tip Number 1
Make sure you know the ins and outs of the insurance products you'll be dealing with. Brush up on your knowledge so you can confidently answer customer queries and show that you're the go-to person for complex financial services.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate customer interactions. This will help you articulate your thoughts clearly and demonstrate your ability to resolve issues effectively during interviews.
✨Tip Number 3
Don’t forget to highlight your attention to detail. In customer service, it’s crucial to catch the little things that can make a big difference. Share examples from your past experiences where your keen eye helped solve a problem or improve a process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Customer Service Advisor role!
We think you need these skills to ace Customer Service Advisor – Insurance Solutions (Bristol)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can support our customers with complex financial services, so don’t hold back on showcasing your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Advisor role. We love seeing enthusiasm and a genuine interest in helping customers, so let your personality come through.
Showcase Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the care we put into serving our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Red Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the insurance solutions you'll be dealing with. Brush up on common financial services products and how they work. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully resolved customer queries in the past. This will demonstrate your ability to handle complex situations effectively.
✨Be Detail-Oriented
Attention to detail is crucial in this role, especially when maintaining a CRM. During the interview, highlight instances where your attention to detail made a difference in your previous jobs. This could be anything from catching an error to ensuring customer satisfaction.
✨Prepare for Sales Questions
Since achieving sales targets is part of the job, be ready to discuss your sales experience. Think of specific examples where you met or exceeded targets, and be prepared to explain your approach. This will show that you’re not just about customer service but also about driving results.
