At a Glance
- Tasks: Monitor CCTV footage, handle calls, and complete admin tasks in a supportive team.
- Company: Join a company specializing in CCTV and Alarm Services for businesses.
- Benefits: Enjoy a competitive salary, generous holiday, matching pension, and free onsite parking.
- Why this job: Work night shifts with a close-knit team while ensuring safety and security.
- Qualifications: Candidates must pass credit checks and background referencing for the past 5 years.
- Other info: Permanent contract with a unique 4 on 4 off shift pattern.
The predicted salary is between 14990 - 34980 £ per year.
Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role will be working within a close knit team, is night shifts only and the salary is £24,984 per annum. To be a successful candidate for this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: £24,984 per annum Hours: 4 on 4 off, days and nights shifts Contract Type: Permanent Location: Whitchurch, Bristol Located near The Imperial Retail Park Matching pension contributions 4* life assurance Generous holiday allowance Free onsite parking Small and friendly team Key Responsibilities of a Customer Operator: Alerting the relevant individuals of any suspicious activity, this may be making telephone calls to various departments within and outside the business, this can include the police, a client and/or the management team Ensuring all data received is processed in accordance with the requirements of the industry standard and completing any other…
Customer Operator employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operator
✨Tip Number 1
Familiarize yourself with CCTV and alarm systems. Understanding the technology and how it works will give you an edge during interviews and show your genuine interest in the role.
✨Tip Number 2
Practice handling difficult customer interactions. Since you'll be dealing with inbound and outbound calls, being prepared for challenging conversations can help you stand out as a candidate.
✨Tip Number 3
Highlight your teamwork skills. This role is within a close-knit team, so demonstrating your ability to collaborate effectively with others will be crucial.
✨Tip Number 4
Be ready for background checks. Since the client conducts credit checks and references, ensure that your past experiences are transparent and that you can explain any potential concerns.
We think you need these skills to ace Customer Operator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Operator position. Understand the key responsibilities, such as reviewing CCTV footage and handling calls, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service, administrative tasks, or roles involving surveillance systems. This will show that you have the necessary skills for the job.
Prepare for Background Checks: Since the client conducts credit checks and background referencing, be prepared to provide accurate information about your past employment and financial history. Ensure there are no discrepancies that could affect your application.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the Customer Operator role and how your skills align with the company's needs. Mention your ability to work night shifts and your commitment to teamwork.
How to prepare for a job interview at Red Recruitment
✨Know the Company and Its Services
Familiarize yourself with the CCTV and Alarm Services offered by the company. Understanding their products and how they operate will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as alerting individuals of suspicious activity. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Highlight Your Communication Skills
Since the role involves handling inbound and outbound calls, emphasize your communication skills during the interview. Be ready to discuss how you manage difficult conversations and ensure clear communication with team members and clients.
✨Understand the Importance of Data Processing
Be prepared to discuss how you would ensure that all data received is processed according to industry standards. This shows that you are aware of the responsibilities that come with the role and are committed to maintaining high standards.