Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor CCTV footage, handle calls, and complete admin tasks in a dynamic team.
- Company: Join a leading provider of CCTV and Alarm Services for businesses.
- Benefits: Enjoy a competitive salary, generous holiday, matching pension, and free onsite parking.
- Why this job: Work night shifts in a supportive environment while making a real impact on security.
- Qualifications: Must pass credit checks and background referencing; strong communication skills are essential.
- Other info: Permanent contract with a friendly team atmosphere.
The predicted salary is between 19900 - 25000 £ per year.
Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role will be working within a close knit team, is night shifts only and the salary is £24,984 per annum. To be a successful candidate for this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: £24,984 per annum Hours: 4 on 4 off, days and nights shifts Contract Type: Permanent Location: Whitchurch, Bristol Located near The Imperial Retail Park Matching pension contributions 4* life assurance Generous holiday allowance Free onsite parking Small and friendly teamKey Responsibilities of a Customer Operator: Alerting the relevant individuals of any suspicious activity, this may be making telephone calls to various departments within and outside the business, this can include the police, a client and/or the management team Ensuring all data received is processed in accordance with the requirements of the industry standard and completing any other administrative tasks Controlling the suspension and close down of all incidents Reviewing CCTV from clients Handling high volume inbound and outbound calls, some of these may be difficult Ensuring all ema…
Customer Operator employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Operator
✨Tip Number 1
Familiarize yourself with CCTV and alarm systems. Understanding the technology and how it works will not only help you in your role but also impress the hiring team during your discussions.
✨Tip Number 2
Practice handling difficult calls. Since this role involves high volume inbound and outbound calls, being prepared for challenging conversations can set you apart from other candidates.
✨Tip Number 3
Show your teamwork skills. This position is within a close-knit team, so highlighting your ability to work collaboratively and support your colleagues will be beneficial.
✨Tip Number 4
Be ready for background checks. Since the client conducts credit checks and background referencing, ensure you have all necessary information ready to demonstrate your reliability and trustworthiness.
We think you need these skills to ace Customer Operator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Operator position. Understand the key responsibilities, such as reviewing CCTV footage and handling calls, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service, administrative tasks, or roles that required attention to detail. Mention any familiarity with CCTV systems or handling sensitive information.
Showcase Communication Skills: Since the role involves high volume inbound and outbound calls, highlight your communication skills. Provide examples of how you've effectively handled difficult conversations or resolved conflicts in past positions.
Prepare for Background Checks: Be aware that the client will conduct credit checks and background referencing. Ensure that you are prepared to provide any necessary information and that your references are up to date.
How to prepare for a job interview at Red Recruitment
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Customer Operator, especially regarding reviewing CCTV footage and handling calls. Familiarize yourself with the types of situations you might encounter and how to respond effectively.
✨Demonstrate Communication Skills
Since the role involves high volume inbound and outbound calls, practice articulating your thoughts clearly. Be prepared to discuss how you would handle difficult conversations and ensure you convey confidence in your communication style.
✨Showcase Your Team Spirit
This position is within a close-knit team, so highlight your ability to work collaboratively. Share examples from your past experiences where teamwork led to successful outcomes, emphasizing your adaptability and supportiveness.
✨Prepare for Background Checks
As the client conducts credit checks and background referencing, be ready to discuss your history openly. Ensure that you have all necessary documentation at hand and be honest about any potential concerns that may arise.
