At a Glance
- Tasks: Lead collections and litigation processes while maximising recoveries and minimising risks.
- Company: Join a specialist debt collection business with a focus on regulatory compliance.
- Benefits: Fixed-term contract with competitive pay and opportunities for professional growth.
- Other info: Dynamic role with opportunities to influence strategies and drive operational excellence.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in collections management and strong understanding of FCA regulations required.
The predicted salary is between 50000 - 60000 £ per year.
Red Recruitment is recruiting on behalf of our client, a specialist debt collection business, for an experienced Collections Manager to join the organisation on a 6‑12 month fixed‑term contract. The successful candidate will oversee the end‑to‑end collections and litigation lifecycle, manage key third‑party relationships, and drive improved recovery outcomes while maintaining strong regulatory compliance. This role would suit an experienced collections professional with a strong regulatory background, who is comfortable operating both strategically and operationally in a fast‑paced environment.
Key Responsibilities
- Develop, create, and execute a strategic business plan for historic and aged debt, with a focus on maximising recoveries and reducing future risk.
- Lead the end‑to‑end collections lifecycle, including pre‑arrears prevention, collections activity, litigation management, and recovery strategies.
- Work closely with litigators and legal partners to oversee cases through the litigation process and ensure commercially effective outcomes.
- Manage and oversee relationships with third‑party suppliers, collection agencies, legal partners, and external stakeholders.
- Design and implement effective pre‑arrears strategies aimed at improving customer outcomes.
- Take ownership of both internal and external late‑stage debt management activities across problematic and aged debt portfolios.
- Develop, manage, and monitor credit loss models and performance frameworks to support decision‑making and forecasting.
- Analyse portfolio performance, identify risks, and implement corrective actions to improve collection effectiveness.
- Ensure all collections and recovery activities operate within regulatory frameworks and customer treatment standards.
- Provide leadership and direction across collections activity, driving operational excellence and continuous improvement initiatives.
Skills & Experience Required
- Proven experience in a senior collections, recoveries, or debt management role within regulated financial services or debt collection environments.
- Strong understanding of FCA regulations and experience operating within highly regulated frameworks.
- Demonstrated experience developing and executing collections strategies for aged, problematic, or distressed debt portfolios.
- Experience managing end‑to‑end litigation processes and working directly with legal partners and litigators.
- Strong knowledge of collections operations, arrears management, recoveries, and credit risk principles.
- Experience developing credit loss models, forecasting methodologies, and performance reporting.
- Proven capability managing third‑party suppliers and outsourced collections partners.
- Strong analytical and commercial mindset with the ability to make data‑driven decisions.
- Ability to influence stakeholders across multiple functions and operate effectively in a change‑focused environment.
- Strong leadership capability with the confidence to build and implement new strategies quickly.
Desirable Experience
- Experience working with problematic, vulnerable, or high‑risk customer debt portfolios.
Collections And Litigations Manager employer: Red Recruitment
As a leading specialist in debt collection, our company offers a dynamic and supportive work environment where experienced professionals can thrive. We prioritise employee growth through continuous training and development opportunities, ensuring that our team is well-equipped to navigate the complexities of collections and litigation. Located in a vibrant area, we foster a culture of collaboration and innovation, making us an excellent employer for those seeking meaningful and rewarding careers in financial services.
StudySmarter Expert Advice🤫
We think this is how you could land Collections And Litigations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt collection and financial services sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Collections Manager role!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of FCA regulations and collections strategies. Be ready to discuss how you've tackled similar challenges in past roles. We want you to show off your expertise and confidence in managing collections and litigation processes!
✨Tip Number 3
Don’t forget to leverage social media! Update your LinkedIn profile to reflect your skills and experience in collections management. Engage with relevant content and connect with professionals in the field. It’s a great way to get noticed by recruiters looking for someone just like you!
✨Tip Number 4
Apply directly through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills. Plus, it shows us you’re genuinely interested in joining our team. Let’s get you that Collections Manager position!
We think you need these skills to ace Collections And Litigations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Collections Manager role. Highlight your experience in debt management and regulatory compliance, as these are key for us. Use specific examples that showcase your skills in managing collections and litigation processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're the perfect fit for this role. Mention your strategic approach to collections and any successful outcomes you've achieved in previous positions. Keep it engaging and relevant!
Showcase Your Analytical Skills:We love data-driven decision-making! In your application, highlight your experience with credit loss models and performance frameworks. Share any insights or improvements you've made based on your analysis of portfolio performance.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Red Recruitment
✨Know Your Regulations
Make sure you brush up on FCA regulations and any other relevant compliance standards. Being able to discuss how you've navigated these frameworks in your previous roles will show that you're not just experienced, but also well-prepared for the regulatory landscape.
✨Showcase Your Strategic Mindset
Prepare examples of how you've developed and executed collections strategies in the past. Be ready to discuss specific outcomes, like maximising recoveries or reducing risks, to demonstrate your ability to think strategically while managing day-to-day operations.
✨Highlight Your Leadership Skills
Think about times when you've led teams or projects, especially in a fast-paced environment. Share stories that illustrate your leadership style and how you've driven operational excellence and continuous improvement initiatives.
✨Prepare for Stakeholder Management Questions
Since this role involves managing relationships with third-party suppliers and legal partners, be prepared to discuss your experience in stakeholder management. Have examples ready that showcase your ability to influence and collaborate effectively across different functions.
