At a Glance
- Tasks: Lead a dynamic team of claims professionals and manage client relationships.
- Company: Join a prestigious international law firm with a supportive culture.
- Benefits: Enjoy a competitive salary, generous leave, and a workplace pension.
- Other info: Opportunity for career growth in a collaborative environment.
- Why this job: Make a real impact in a respected firm while developing your leadership skills.
- Qualifications: 10-15 years in claims with proven leadership experience required.
The predicted salary is between 45000 - 55000 £ per year.
Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Scheme Manager in Bristol City Centre.
You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity.
Benefits and Package for a Scheme Manager:
- Salary: Competitive
- Hours: 35 hours per week, 9.30am - 5.30pm
- Contract Type: Permanent
- Location: Bristol City Centre, with occasional travel to the London office
- Supportive and encouraging team
- Working for a large and highly respected firm
- Workplace pension
- Generous annual leave allowance
Key Responsibilities of a Scheme Manager:
- Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers
- Managing workload, resources and capacity across the team
- Acting as a key contact for insurer clients and managing client relationships
- Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements
- Overseeing MI quality, reporting and case management standards
- Delivering coaching, training and technical support to the team
- Conducting audits and ensuring quality assurance standards are met
- Identifying trends, managing risk and escalating issues where appropriate
- Preparing and chairing stakeholder meetings
- Driving continuous improvement across processes and service delivery
Key Skills and Experience of a Scheme Manager:
- Minimum of 10, ideally 15 years of experience in claims with technical expertise
- Proven line management or team leadership experience
- Strong experience working with insurer clients and building strong relationships
- Strong understanding of claims processes, policies and procedures
- Commercial, proactive and client-focused approach
- Ability to manage performance, deadlines and competing priorities
- Experience improving processes and driving operational efficiency
- Commitment to collaborative and inclusive team culture
- Professional indemnity experience desirable
If you are interested in this position and have the relevant skills and experience, please apply now.
Scheme Manager in Bristol employer: Red Recruitment
Join a prestigious international law firm in the heart of Bristol City Centre, where you will thrive in a supportive and inclusive work culture that values strong leadership and collaboration. With competitive salaries, generous annual leave, and opportunities for professional growth, this role as a Scheme Manager offers a rewarding career path while being part of a respected team dedicated to client advocacy and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the firm. A personal introduction can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since they value inclusivity and strong client relationships, think of examples from your past that showcase these traits and be ready to share them.
✨Tip Number 3
Showcase your leadership skills during the interview. Be prepared to discuss how you've managed teams and improved processes in previous roles. They’re looking for someone who can lead a team effectively, so let that shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank you email reiterating your interest in the role and highlighting a key point from your conversation can keep you top of mind for the hiring team.
We think you need these skills to ace Scheme Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Scheme Manager role. Highlight your leadership experience and any relevant claims expertise. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our inclusive culture. Keep it engaging and personal, just like we do at StudySmarter.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or led teams in the past. We love seeing results and how you’ve made an impact.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Red Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your claims knowledge before the interview. Understand the key processes, policies, and procedures that are relevant to the role of a Scheme Manager. This will not only help you answer questions confidently but also demonstrate your expertise and commitment to the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've successfully managed a team or improved processes. Be ready to discuss how you’ve motivated your team and handled challenges, as this is crucial for the role.
✨Build Rapport with Interviewers
Since the firm values trusted relationships, focus on building rapport during the interview. Be personable and engage with your interviewers. Ask insightful questions about their team culture and client relationships to show your interest in their values.
✨Demonstrate a Client-Focused Approach
Prepare to discuss how you’ve built strong relationships with insurer clients in the past. Highlight your proactive approach to client management and any specific examples where you’ve gone above and beyond to meet client needs. This will align well with the firm's commitment to being natural advocates for their clients.
