At a Glance
- Tasks: Lead a dynamic team of claims professionals and manage client relationships.
- Company: Join a respected international law firm with a supportive culture.
- Benefits: Competitive salary, generous leave, and a workplace pension.
- Other info: Opportunity for professional growth in a vibrant Bristol location.
- Why this job: Make a real impact in a collaborative environment while advancing your career.
- Qualifications: 10-15 years of claims experience and proven leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
Are you an experienced claims professional with strong leadership skills looking for a new opportunity? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Claims Team Manager in Bristol City Centre.
You will be responsible for the line management of a team of Claims Handlers, Senior Claims Handlers and Technical Claims Handlers, managing resources and capacity.
Benefits and Package for a Claims Team Manager:
- Salary: Competitive
- Hours: 35 hours per week, 9.30am - 5.30pm
- Contract Type: Permanent
- Location: Bristol City Centre, with occasional travel to the London office
- Supportive and encouraging team
- Working for a large and highly respected firm
- Workplace pension
- Generous annual leave allowance
Key Responsibilities of a Claims Team Manager:
- Leading and managing a team of Claims Handlers, Senior and Technical Claims Handlers
- Managing workload, resources and capacity across the team
- Acting as a key contact for insurer clients and managing client relationships
- Ensuring compliance with SLAs, KPIs and Delegated Authority arrangements
- Overseeing MI quality, reporting and case management standards
- Delivering coaching, training and technical support to the team
- Conducting audits and ensuring quality assurance standards are met
- Identifying trends, managing risk and escalating issues where appropriate
- Preparing and chairing stakeholder meetings
- Driving continuous improvement across processes and service delivery
Key Skills and Experience of a Claims Team Manager:
- Minimum of 10, ideally 15 years of experience in claims with technical expertise
- Proven line management or team leadership experience
- Strong experience working with insurer clients and building strong relationships
- Strong understanding of claims processes, policies and procedures
- Commercial, proactive and client-focused approach
- Ability to manage performance, deadlines and competing priorities
- Experience improving processes and driving operational efficiency
- Commitment to collaborative and inclusive team culture
- Professional indemnity experience desirable
If you are interested in this position and have the relevant skills and experience, please apply now.
Claims Team Manager in Bristol employer: Red Recruitment
Join a prestigious international law firm in the heart of Bristol City Centre, where you will thrive in a supportive and inclusive work culture that values trusted relationships and professional growth. As a Claims Team Manager, you will benefit from a competitive salary, generous annual leave, and opportunities for continuous improvement and development within a highly respected organisation. This role not only offers a chance to lead a dynamic team but also to engage with clients in a meaningful way, making it an excellent opportunity for those seeking a rewarding career in claims management.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Team Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the firm. A personal introduction can make all the difference in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the firm’s values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've successfully managed teams and improved processes. This will highlight your experience and fit for the Claims Team Manager role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest can keep you top of mind and show your enthusiasm for the position. Plus, it’s a nice touch!
We think you need these skills to ace Claims Team Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Team Manager role. Highlight your leadership experience and any relevant claims expertise. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills can benefit our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just responsibilities. Use specific examples that demonstrate your impact in previous roles, especially in managing teams and improving processes.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out!
How to prepare for a job interview at Red Recruitment
✨Know Your Claims Inside Out
Make sure you brush up on your claims knowledge before the interview. Understand the key processes, policies, and procedures relevant to the role of a Claims Team Manager. This will not only help you answer questions confidently but also show your passion for the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've successfully managed a team or improved processes. Be ready to discuss how you motivate your team and handle challenges, as this is crucial for the role.
✨Build Rapport with Interviewers
Since the firm values trusted relationships, focus on building rapport during the interview. Be personable and engage with your interviewers. Ask insightful questions about their team culture and client relationships to demonstrate your interest in their values.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice articulating your thought process clearly, especially in situations involving managing workloads, compliance, and client relationships. This will showcase your strategic thinking.
