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- Tasks: Assist customers with claims and ensure smooth processes.
- Company: Dynamic recruitment agency in Bristol with a supportive team.
- Benefits: Competitive salary, benefits, and a friendly work environment.
- Why this job: Join a vibrant team and make a difference in customer service.
- Qualifications: Fluency in Dutch and English with customer service experience.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 25000 - 26125 £ per year.
A recruitment agency is seeking a Customer Service & Claims Representative in Bristol. This full-time role involves assisting customers with claims, ensuring efficient processes and compliance with FCA guidelines.
Candidates should have at least one year of experience in a customer service role and be fluent in Dutch and English.
The position offers a competitive salary between £25,000 - £26,125, benefits, and a supportive team environment.
Bilingual Customer Service & Claims Specialist - Bristol employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Service & Claims Specialist - Bristol
✨Tip Number 1
Make sure you brush up on your language skills! Since this role requires fluency in both Dutch and English, practice speaking and writing in both languages. It’ll show your potential employer that you’re ready to hit the ground running.
✨Tip Number 2
Prepare for common customer service scenarios. Think about how you would handle tricky claims or difficult customers. We recommend role-playing with a friend to get comfortable with your responses.
✨Tip Number 3
Research the company and its values. Knowing what they stand for will help you tailor your answers during the interview. Plus, it shows you’re genuinely interested in being part of their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our supportive team in Bristol.
We think you need these skills to ace Bilingual Customer Service & Claims Specialist - Bristol
Some tips for your application 🫡
Show Off Your Language Skills: Since this role requires fluency in both Dutch and English, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience: When detailing your previous customer service experience, focus on specific examples that demonstrate your ability to handle claims and ensure compliance with guidelines. We love seeing how you've made a difference in past roles!
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember that this is a professional application. Strike a balance between being approachable and showcasing your professionalism. We want to get a sense of your personality!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Red Recruitment
✨Brush Up on Your Language Skills
Since the role requires fluency in both Dutch and English, make sure to practice speaking and understanding both languages. You might be asked to handle a customer query in either language during the interview, so being prepared will show your confidence and capability.
✨Know Your Claims Process
Familiarise yourself with common claims processes and FCA guidelines. Being able to discuss these topics will demonstrate your knowledge and readiness for the role. Consider preparing examples from your past experience where you successfully managed claims or resolved customer issues.
✨Showcase Your Customer Service Experience
With at least a year of customer service experience required, think of specific instances where you went above and beyond for a customer. Be ready to share these stories, as they highlight your problem-solving skills and dedication to customer satisfaction.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or the specifics of the role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
