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- Tasks: Process claims and handle customer enquiries in both Spanish and English.
- Company: Dynamic insurance company based in Bristol with a focus on customer service.
- Benefits: Competitive salary, health insurance, pension plan, and employee perks.
- Why this job: Join a supportive team and make a difference in customers' lives every day.
- Qualifications: A-Level qualifications and at least one year of customer service experience.
- Other info: Full-time role with opportunities for growth in the insurance sector.
The predicted salary is between 25000 - 26125 £ per year.
A client company in the insurance sector in Bristol is seeking a Customer Service & Claims Representative. In this full-time role, you will process claims, handle customer enquiries in Spanish and English, and provide a high level of service.
The position offers a competitive salary of £25,000 - £26,125 per year and various employee benefits, including health insurance and a pension plan.
Applicants should ideally have A-Level qualifications and at least a year of customer service experience.
Bilingual Customer Service & Claims Agent (Spanish/English) in Bristol employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Customer Service & Claims Agent (Spanish/English) in Bristol
✨Tip Number 1
Make sure you brush up on your bilingual skills! Practise switching between Spanish and English smoothly, as you'll need to handle customer enquiries in both languages. This will show potential employers that you're ready to tackle the role head-on.
✨Tip Number 2
Prepare for common customer service scenarios. Think about how you'd handle tricky situations or complaints in both languages. Role-playing with a friend can help you feel more confident when it comes to the real deal!
✨Tip Number 3
Network like a pro! Connect with people in the insurance sector on LinkedIn or attend local job fairs. You never know who might have a lead on a great opportunity, and it’s a fab way to get your name out there.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you nail that interview and land the job. Plus, applying directly shows your enthusiasm and commitment to the role.
We think you need these skills to ace Bilingual Customer Service & Claims Agent (Spanish/English) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your bilingual skills and customer service experience. We want to see how your background fits the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills in both Spanish and English will help us provide top-notch service.
Showcase Your Communication Skills: Since this role involves handling enquiries in two languages, make sure your written application reflects your ability to communicate clearly and effectively in both Spanish and English. We love clarity!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Red Recruitment
✨Brush Up on Your Bilingual Skills
Since this role requires handling customer enquiries in both Spanish and English, make sure you're comfortable switching between the two languages. Practise common customer service phrases and responses in both languages to show your fluency and confidence during the interview.
✨Know the Insurance Basics
Familiarise yourself with basic insurance terminology and processes. Understanding how claims work and what customers typically ask about can help you answer questions more effectively and demonstrate your interest in the industry.
✨Showcase Your Customer Service Experience
Prepare specific examples from your past customer service roles that highlight your problem-solving skills and ability to handle difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Research the Company Culture
Take some time to learn about the client company’s values and culture. This will not only help you tailor your answers but also allow you to ask insightful questions at the end of the interview, showing that you’re genuinely interested in being part of their team.
