At a Glance
- Tasks: Build relationships and provide exceptional customer service while driving sales.
- Company: Join a caring company dedicated to improving lives through 24/7 care solutions.
- Benefits: Competitive salary, hybrid work, generous holiday, and discounts on various services.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in vulnerable people's lives while growing your sales skills.
- Qualifications: 1 year of customer-facing experience and excellent communication skills.
Are you a natural at building relationships with people? Passionate about making a difference to vulnerable people's lives? Red Recruitment is recruiting a Sales Executive for our client based in Norwich who specialises in 24/7 Care solutions on a full-time basis. This role is a mix of sales and customer service, making it perfect for a natural communicator who can spot opportunities looking to grow or expand their sales experience.
If you have an empathetic approach and like working in a fast-paced environment, delivering outstanding customer experiences to vulnerable customers, this could be your next opportunity.
Benefits and Package for Sales Executive:
- Salary: £24,979.50 Per Annum with on-target earnings (Average OTE £36,000)
- Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm
- Contract: Permanent
- Location: Norwich Hybrid (70% in Office)
- 233 hours annual leave holiday increasing with length of service.
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends' discounts on our services & products
- Pension Scheme, up to 3% Company matched
- Free on-site parking
Key Responsibilities of Sales Executive:
- Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care
- Generate and convert sales leads through proactive outreach and effective engagement
- Provide accurate product information and tailored recommendations
- Build strong customer relationships to encourage repeat business and loyalty
- Identify and promote upgrade opportunities that enhance safety, independence, and quality of life
- Clearly explain the benefits of upgraded devices and services
- Achieve and exceed individual and team sales targets, KPIs, and revenue objectives
- Spot up-selling and cross-selling opportunities in every interaction
- Prepare accurate quotations, process orders, and ensure timely follow-up
Key Skills and Experience of Sales Executive:
- Have an excellent telephone manner
- Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell
- Are reliable, trustworthy and motivated
- 1 Year experience in customer facing role and display great customer service skills
- Comfortable using a CRM although training is provided
- Confident in both an inbound and outbound calling role
If you have the relevant skills and experience as a Sales Executive and are interested in the position, please apply now!
