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- Tasks: Process claims and ensure top-notch customer satisfaction in a dynamic team.
- Company: Supportive recruitment agency based in Bristol with an inclusive culture.
- Benefits: Competitive salary, employee benefits, and a friendly work environment.
- Why this job: Join a vibrant team and make a difference in customer service while using your language skills.
- Qualifications: Fluency in English and French, plus at least 1 year of customer service experience.
- Other info: Great opportunity for personal growth in a collaborative setting.
The predicted salary is between 25000 - 26125 £ per year.
A dedicated recruitment agency is seeking a Customer Service & Claims Representative to join their Bristol team. This role involves processing claims effectively while ensuring customer satisfaction.
Ideal candidates should possess fluency in both English and French, along with at least 1 year of customer service experience.
The position offers a competitive salary package ranging from £25,000 to £26,125 per annum, alongside various employee benefits in a supportive and inclusive work environment.
Bilingual Claims & Customer Service Advisor (English/French) employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Claims & Customer Service Advisor (English/French)
✨Tip Number 1
Make sure to brush up on your bilingual skills! Practise speaking both English and French fluently, as this will be crucial in impressing the hiring team. We want you to shine in those interviews!
✨Tip Number 2
Research the company culture and values before your interview. Understanding their approach to customer service will help you tailor your responses and show that you're a perfect fit for their supportive environment.
✨Tip Number 3
Prepare some examples from your past customer service experience that highlight your problem-solving skills. We all know claims can get tricky, so showing how you've handled similar situations will set you apart!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Bilingual Claims & Customer Service Advisor (English/French)
Some tips for your application 🫡
Show Off Your Bilingual Skills: Since this role is all about being bilingual, make sure to highlight your English and French fluency in your application. We want to see how you can use both languages to enhance customer service and claims processing.
Tailor Your Experience: When detailing your customer service experience, focus on specific examples that showcase your problem-solving skills and ability to handle claims. We love seeing how you've made a difference in previous roles!
Keep It Professional Yet Friendly: Your written application should reflect the friendly and supportive environment we foster at StudySmarter. Use a warm tone while maintaining professionalism to show us you're a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Red Recruitment
✨Brush Up on Your Bilingual Skills
Since the role requires fluency in both English and French, make sure to practice speaking and understanding both languages. Prepare to switch between them during the interview, as this will demonstrate your proficiency and confidence.
✨Know Your Claims Process
Familiarise yourself with common claims processes and customer service scenarios. Be ready to discuss how you would handle specific situations, as this shows your problem-solving skills and understanding of the role.
✨Showcase Your Customer Service Experience
Think of examples from your previous roles where you excelled in customer service. Highlight any achievements or positive feedback you've received, as this will help illustrate your capability to ensure customer satisfaction.
✨Research the Company Culture
Take some time to learn about the company’s values and work environment. Being able to align your answers with their culture will show that you’re not just a good fit for the role, but also for the team.
