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For Companies At a Glance
- Tasks: Manage customer accounts and oversee projects from concept to delivery.
- Company: Luxury, sustainable packaging manufacturer with a focus on innovation.
- Benefits: Competitive salary, hybrid work, commission opportunities, and career growth.
- Why this job: Join a fast-growing company and make an impact in luxury packaging.
- Qualifications: Experience in technical sales or project management, strong communication skills.
- Other info: Work with international clients and contribute to sustainable solutions.
Location: Worcester (Hybrid / Office-based)
Company Type: Luxury, sustainable bespoke packaging manufacturer
About the Company
We are a luxury, sustainability-led bespoke packaging company delivering premium, innovative solutions to global brands and retailers. Our packaging is designed in close collaboration with our customers and manufactured to the highest standards through our dedicated factory in Dongguan, China. Quality, craftsmanship, technical excellence, and responsible sourcing are at the heart of everything we do.
Role Overview
We are seeking a highly organised and commercially minded Technical Sales Manager to play a pivotal role across both front-end and back-end operations. This is a hands-on, cross-functional position combining customer account management, technical sales support, project management, and production coordination. The successful candidate will act as a key bridge between customers, the sales team, suppliers, and our manufacturing partners, while also working closely with senior leadership to help define and execute the company’s long-term strategy.
Key Responsibilities
- Customer & Sales Support
- Manage and grow existing customer accounts, acting as a primary point of contact
- Support the sales team with technical input, quotations, specifications, and feasibility assessments
- Translate customer briefs into clear technical and production-ready documentation
- Ensure a high level of customer satisfaction through proactive communication and problem-solving
- Project & Production Management
- Oversee projects from initial concept through to production and delivery
- Liaise directly with the factory in China to manage timelines, specifications, and quality standards
- Assist with production planning, sampling, approvals, and troubleshooting
- Monitor costs, lead times, and risk throughout the project lifecycle
- Supplier & Factory Liaison
- Build and maintain strong relationships with suppliers and manufacturing partners
- Coordinate material sourcing, component development, and sustainability requirements
- Support continuous improvement in processes, quality, and efficiency
- Strategic & Business Support
- Work closely with the senior team to define and deploy overall business strategy
- Provide insights on technical capability, innovation, and operational performance
- Support preparation and delivery of exhibitions, trade shows, and industry events
- Contribute to the development of new products and sustainable packaging solutions
Skills & Experience Required
- Experience in technical sales, account management, or project management within packaging, manufacturing, or a related industry
- Strong understanding of bespoke or luxury products and production processes
- Excellent communication skills, with the ability to work across cultures and time zones
- Highly organised, detail-oriented, and capable of managing multiple projects simultaneously
- Commercial awareness with a solution-focused mindset
- Experience working with overseas factories, particularly in China
- Knowledge of sustainable materials, responsible sourcing, or luxury packaging
- Exposure to exhibitions or trade shows
- Background in print, packaging engineering, or product development
Hours and Pay:
Monday - Friday. 9am - 5:30pm. Hybrid work available. Pay around £50,000 per annum depending on experience. Opportunity to earn commission.
What We Offer
- A key role within a fast-growing, design-led luxury packaging business
- Exposure to international manufacturing and high-profile customers
- Opportunities to influence strategy and product development
- Competitive salary and benefits package
Technical Sales Manager in Worcester employer: Red Recruitment Group
Contact Detail:
Red Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Manager in Worcester
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can land you that Technical Sales Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its products. We want you to show off your knowledge about bespoke packaging and sustainability. This will help you stand out as a candidate who truly understands their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in technical sales and project management aligns with their needs. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. We recommend mentioning something specific from your conversation to remind them why you’re the perfect fit for the role.
We think you need these skills to ace Technical Sales Manager in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical sales experience and any project management roles you've had, especially in packaging or manufacturing.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Technical Sales Manager role. Share specific examples of how you've managed customer accounts or worked with suppliers, and don’t forget to mention your passion for sustainability!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your application demonstrates your excellent communication skills. Use clear and concise language, and consider including examples of how you've successfully navigated cross-cultural communications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Red Recruitment Group
✨Know Your Stuff
Make sure you brush up on your technical sales knowledge, especially in the packaging industry. Understand the nuances of bespoke and luxury products, as well as the production processes involved. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with managing projects from concept to delivery. Highlight specific examples where you've successfully liaised with suppliers or factories, particularly if you've worked with overseas partners. This will demonstrate your ability to handle the cross-functional nature of the role.
✨Communicate Effectively
Since this role involves working across cultures and time zones, practice clear and concise communication. Think about how you can convey complex technical information in an easy-to-understand way. During the interview, be sure to listen actively and respond thoughtfully to show your engagement.
✨Emphasise Your Commercial Awareness
Demonstrate your understanding of the business side of things. Be ready to discuss how you can contribute to the company's long-term strategy and growth. Share insights on market trends, sustainability in packaging, and how you can help improve processes and efficiency.
