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For Companies At a Glance
- Tasks: Assist customers with queries and provide top-notch service daily.
- Company: Join a national client known for their commitment to customer satisfaction.
- Benefits: Enjoy a stable work schedule with Monday to Friday hours.
- Why this job: Gain valuable experience in a supportive environment while making a real impact.
- Qualifications: Previous customer service experience is preferred but not essential.
- Other info: This is a temporary role covering long-term sick leave, perfect for immediate start.
The predicted salary is between 24000 - 36000 £ per year.
Red Recruitment Group are currently supporting one of our National clients in their search for an experienced office based customer service assistant for an immediately available temporary ongoing long term sick cover role within their office at their depot in Govan Glasgow.
Hours of work are:
- Monday to Friday 08:00 to 17:00
Responsibilities will include assisting with:
- Dealing with Customer queries
Contact Detail:
Red Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the company and its products or services. Understanding what they offer will help you answer customer queries more effectively and demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Practice your communication skills, especially in handling customer complaints or queries. Role-playing different scenarios with a friend can help you feel more confident and prepared for real-life situations.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've successfully resolved customer issues in the past. This will highlight your experience and make you stand out as a candidate.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Sales and Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Sales and Customer Service Advisor position. Tailor your application to highlight relevant experience in customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to handle customer queries effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a good fit. Mention specific skills or experiences that relate to dealing with customer queries and providing excellent service.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial in a customer service role.
How to prepare for a job interview at Red Recruitment Group
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Be ready to discuss how you've handled difficult customers or resolved conflicts in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
As a Sales and Customer Service Advisor, strong communication skills are essential. During the interview, demonstrate your ability to listen actively and respond clearly. Practice articulating your thoughts to ensure you come across as confident and approachable.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions about the role and the company culture. This shows your enthusiasm and helps you determine if the company is the right fit for you. Consider asking about team dynamics or opportunities for professional development.
