At a Glance
- Tasks: Assist customers with queries, manage emails and calls, and handle data entry.
- Company: Join a national client in a supportive office environment.
- Benefits: Earn £12.71 per hour with immediate start and flexible hours.
- Other info: Immediate interviews available for this temporary role.
- Why this job: Gain valuable experience in customer service while working in a dynamic team.
- Qualifications: Strong communication skills and proficiency in MS Office required.
The predicted salary is between 25000 - 25000 € per year.
Red Recruitment Group are currently supporting one of our National clients in their search for an experienced office based customer service assistant for an immediately available temporary ongoing sick cover role within their office at their depot in Govan Glasgow.
Hours of work are: Monday to Friday 08:00 to 17:00
Responsibilities will include assisting with:
- Dealing with customer queries and responding to emails and calls
- Data entry
- Keeping information accessible by sorting and filing documents
- General administrative work
Requirements include:
- Attention to detail
- Excellent interpersonal skills
- Good telephone manner
- Self-motivated individual
- Strong organisational and multi-tasking skills
- Competent knowledge of MS Office including Outlook, Word and Excel is essential
Job Type: Full-time - Temporary ongoing sick cover
£12.71 per hour
Immediate interviews are available with the role to start as soon as possible.
Sales and Customer Services Advisor - Temporary sick cover in Glasgow employer: Red Recruitment Group
Red Recruitment Group is an excellent employer, offering a supportive work environment where employees can thrive in their roles. With a focus on employee growth and development, the company provides opportunities for skill enhancement and career progression, all while fostering a collaborative and friendly culture. Located in Govan, Glasgow, employees enjoy a convenient office setting with a strong emphasis on work-life balance and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Customer Services Advisor - Temporary sick cover in Glasgow
✨Tip Number 1
Get to know the company before your interview! Research their values and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone manner! Since this role involves dealing with customer queries over the phone, make sure you sound friendly and professional. A quick mock call with a friend can do wonders!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or kept information sorted in previous roles. This will highlight your ability to handle the responsibilities of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that temporary cover role!
We think you need these skills to ace Sales and Customer Services Advisor - Temporary sick cover in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and skills. We want to see how you’ve dealt with queries and managed data entry in previous roles, so don’t hold back!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your interpersonal skills and why you’re the perfect fit for this temporary role. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Tech Skills:Since knowledge of MS Office is essential, mention any specific experiences you have with Outlook, Word, and Excel. We love seeing candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you in for an interview as soon as possible. Don’t miss out!
How to prepare for a job interview at Red Recruitment Group
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you handle customer queries and provide examples of your excellent interpersonal skills. This will show that you understand the role and can communicate effectively.
✨Demonstrate Your Organisational Skills
Since the job requires strong organisational abilities, prepare to talk about how you manage your time and tasks. Think of specific instances where you've successfully multi-tasked or kept information organised, as this will highlight your suitability for the role.
✨Familiarise Yourself with MS Office
Make sure you're comfortable using MS Office, especially Outlook, Word, and Excel. You might be asked about your experience with these tools, so it’s a good idea to have some examples ready of how you've used them in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture or the team you'll be working with. This shows your interest in the role and helps you determine if it's the right fit for you.
