At a Glance
- Tasks: Manage customer accounts and oversee projects from concept to delivery.
- Company: Luxury, sustainability-led bespoke packaging company with a focus on innovation.
- Benefits: Competitive salary, hybrid work options, and commission opportunities.
- Why this job: Join a dynamic team making a real impact in sustainable packaging solutions.
- Qualifications: Experience in technical sales or project management, especially in packaging.
- Other info: Collaborative environment with opportunities for professional growth.
The predicted salary is between 42000 - 58000 Β£ per year.
About the Company
We are a luxury, sustainability-led bespoke packaging company delivering premium, innovative solutions to global brands and retailers. Our packaging is designed in close collaboration with our customers and manufactured to the highest standards through our dedicated factory in Dongguan, China. Quality, craftsmanship, technical excellence, and responsible sourcing are at the heart of everything we do.
Role Overview
We are seeking a highly organised and commercially minded Technical Sales Manager to play a pivotal role across both front-end and back-end operations. This is a hands-on, cross-functional position combining customer account management, technical sales support, project management, and production coordination. The successful candidate will act as a key bridge between customers, the sales team, suppliers, and our manufacturing partners, while also working closely with senior leadership to help define and execute the company's long-term strategy.
Key Responsibilities
- Customer & Sales Support
- Manage and grow existing customer accounts, acting as a primary point of contact
- Support the sales team with technical input, quotations, specifications, and feasibility assessments
- Translate customer briefs into clear technical and production-ready documentation
- Ensure a high level of customer satisfaction through proactive communication and problem-solving
- Project & Production Management
- Oversee projects from initial concept through to production and delivery
- Liaise directly with the factory in China to manage timelines, specifications, and quality standards
- Assist with production planning, sampling, approvals, and troubleshooting
- Monitor costs, lead times, and risk throughout the project lifecycle
- Supplier & Factory Liaison
- Build and maintain strong relationships with suppliers and manufacturing partners
- Coordinate material sourcing, component development, and sustainability requirements
- Support continuous improvement in processes, quality, and efficiency
- Strategic & Business Support
- Work closely with the senior team to define and deploy overall business strategy
- Provide insights on technical capability, innovation, and operational performance
- Support preparation and delivery of exhibitions, trade shows, and industry events
- Contribute to the development of new products and sustainable packaging solutions
Skills & Experience Required
- Experience in technical sales, account management, or project management within packaging, manufacturing, or a related industry
- Strong understanding of bespoke or luxury products and production processes
- Excellent communication skills, with the ability to work across cultures and time zones
- Highly organised, detail-oriented, and capable of managing multiple projects simultaneously
- Commercial awareness with a solution-focused mindset
- Experience working with overseas factories, particularly in China
- Knowledge of sustainable materials, responsible sourcing, or luxury packaging
- Exposure to exhibitions or trade shows
- Background in print, packaging engineering, or product development
Hours and Pay
Monday - Friday. 9am - 5:30pm. Hybrid work available. Pay around Β£50,000 per annum depending on experience. Opportunity to earn commission.
Technical Sales Manager in Worcester employer: Red Recruitment Group Ltd
Contact Detail:
Red Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Technical Sales Manager in Worcester
β¨Tip Number 1
Network like a pro! Get out there and connect with people in the packaging and luxury goods industry. Attend trade shows, exhibitions, or even local meet-ups to make those valuable connections that could lead to your next opportunity.
β¨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers or clients, donβt hold back on sharing your knowledge about sustainable materials and bespoke packaging solutions. This will set you apart as a candidate who truly understands the industry.
β¨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and remind them why youβre the perfect fit for their team.
β¨Tip Number 4
Apply through our website! Weβve got a streamlined application process that makes it easy for you to showcase your skills and experience. Plus, it shows youβre genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Technical Sales Manager in Worcester
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical sales experience and any project management roles you've had, especially in packaging or manufacturing.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Technical Sales Manager role. Share specific examples of how you've managed customer accounts or overseen projects, and donβt forget to mention your passion for sustainability!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application demonstrates your excellent communication skills. Keep it clear, concise, and professional while still showing your personality.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at Red Recruitment Group Ltd
β¨Know Your Stuff
Make sure you brush up on your technical sales knowledge, especially in the packaging industry. Understand the nuances of bespoke and luxury products, as well as the production processes involved. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Showcase Your Communication Skills
Since this role involves liaising with customers, suppliers, and manufacturing partners, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated across cultures or time zones in previous roles. This will highlight your ability to manage relationships and ensure customer satisfaction.
β¨Be Project Savvy
Familiarise yourself with project management principles, especially in relation to overseeing projects from concept to delivery. Be ready to discuss any relevant experience you have in managing timelines, specifications, and quality standards. This will show that you can handle the hands-on nature of the role.
β¨Emphasise Sustainability Knowledge
Given the company's focus on sustainability, be prepared to talk about your understanding of sustainable materials and responsible sourcing. Share any experiences you've had with eco-friendly practices in packaging or manufacturing. This will align you with the company's values and demonstrate your commitment to their mission.