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- Tasks: Design and deliver tailored IT solutions while managing projects from start to finish.
- Company: Join a dynamic team dedicated to delighting clients with innovative IT solutions.
- Benefits: Enjoy 30 days holiday, paid study time for certifications, and flexible working hours.
- Why this job: Be part of a culture that values problem-solving and continuous improvement in IT.
- Qualifications: 5+ years in IT systems support, with expertise in Microsoft 365, networking, and project management.
- Other info: Birthday off and options to buy or sell back holidays!
We’re on the hunt for a talented and experienced Senior IT Solutions Engineer who is passionate about IT and delighting clients. If you’re someone who thrives on solving problems, loves helping clients navigate the ever-changing world of IT and takes pride in delivering exceptional results, this is the role for you.
What You’ll Do:
- Design & Deliver Solutions: Work closely with clients to fully understand their needs, design tailored IT solutions and implement them to a very high standard.
- Project Management: Lead projects from start to finish, ensuring they’re delivered on time, within budget and meet (or ideally exceed) client expectations.
- Resource Planning: Work with the team to ensure that projects are effectively resourced and planned.
- Documentation & Handover: Provide clear and concise documentation for completed projects and ensure smooth handover to our Support Team.
- Continuous Improvement: Contribute to the evolution of our processes by sharing knowledge, suggesting (and implementing) improvements, and driving the efficiency and effectiveness of project delivery.
What Do You Need?
We’re looking for someone with at least 5 years of experience in supporting and implementing IT systems and specific expertise in the following:
- Microsoft 365, Networking, Virtualization and Server Support.
- Cloud Migrations (On-Premise to Cloud-Based Solutions).
- Active Directory (on-premise and Entra), Group Policy, DHCP, DNS, NAT, IP Routing, and Hyper-V.
- Project Management relating to the implementation of IT systems.
Additional Skills:
- Communication Excellence: Excellent communication skills, both verbal and written, when interacting with colleagues, suppliers, external companies, and end-users of varying technical ability.
- Customer-Focused: Proven experience in customer service, delivering high-quality technical solutions while maintaining exceptional customer satisfaction.
- Problem Solver: Excellent technical and analytical skills to resolve complex issues efficiently.
- Project Management: Strong organisational and time management skills with the ability to meet deadlines and manage multiple projects simultaneously.
- Cybersecurity Awareness: A solid understanding of data privacy principles and security best practices.
What You Get From Us:
- Hours of work - 37.5 hours per week between the hours of 8:45am – 5.30pm Monday to Friday (with an hour lunch-break each day).
- Holidays - 30 days holiday per year (including bank holidays), plus we give you your birthday off! Holiday entitlement increases with length of service and we give you the option to “purchase” more or “sell” back holidays.
- Paid for study time - For certifications relevant to the business.
Job Types: Permanent, Full-time
Schedule: Monday to Friday
Experience: IT Engineer, with some senior experience: 5 years (required); Business-to-Business IT Technical Experience: 5 years (preferred)
SENIOR SOFTWARE SOLUTIONS ENGINEER employer: Red Recruitment 247
Contact Detail:
Red Recruitment 247 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SENIOR SOFTWARE SOLUTIONS ENGINEER
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Active Directory, and cloud migrations. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare examples of past projects where you successfully led IT solutions from start to finish. Highlight your project management skills and how you ensured client satisfaction, as this aligns perfectly with what we’re looking for.
✨Tip Number 3
Showcase your problem-solving abilities by thinking of complex issues you've resolved in previous roles. Be ready to discuss your analytical approach and how it benefited your clients, as this is a key aspect of the position.
✨Tip Number 4
Emphasise your communication skills by preparing to discuss how you've interacted with clients and team members in the past. Being able to convey technical information clearly to non-technical stakeholders is crucial for this role.
We think you need these skills to ace SENIOR SOFTWARE SOLUTIONS ENGINEER
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, Networking, Virtualization, and Server Support. Emphasise any relevant project management experience and showcase your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for IT and your commitment to client satisfaction. Use specific examples from your past work to demonstrate how you've successfully delivered IT solutions and managed projects.
Showcase Communication Skills: In your application, highlight your excellent communication skills. Provide examples of how you've effectively interacted with clients and colleagues, especially in technical contexts, to ensure clarity and understanding.
Highlight Continuous Improvement Contributions: Mention any instances where you've contributed to process improvements in your previous roles. This could include sharing knowledge, suggesting enhancements, or driving efficiency in project delivery.
How to prepare for a job interview at Red Recruitment 247
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've tackled complex IT issues in the past. Highlight your analytical approach and the successful outcomes of your solutions, as this role heavily relies on problem-solving abilities.
✨Demonstrate Project Management Experience
Be ready to discuss your experience in leading IT projects from inception to completion. Emphasise your organisational skills and how you ensure projects are delivered on time and within budget, as this is a key responsibility of the role.
✨Communicate Clearly and Effectively
Since excellent communication is crucial for this position, practice articulating your thoughts clearly. Be prepared to explain technical concepts in simple terms, especially when discussing your previous work with clients or team members.
✨Highlight Customer-Focused Achievements
Share instances where you've gone above and beyond to meet client needs. Discuss how you maintained high customer satisfaction while delivering technical solutions, as this aligns with the company's focus on delighting clients.
