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- Tasks: Manage our online store, optimise product listings, and enhance customer experience daily.
- Company: Join a dynamic team focused on kitchen and bathroom products in the e-commerce space.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a vibrant culture that values innovation and customer satisfaction while making an impact.
- Qualifications: Degree in E-commerce or related field; 3-5 years of relevant experience required.
- Other info: Hands-on experience with platforms like Shopify and strong SEO knowledge is essential.
The predicted salary is between 28800 - 48000 £ per year.
1. Website Management & Optimization * Oversee the day-to-day management of the online store, ensuring a seamless shopping experience. * Update product listings, descriptions, images, and pricing to reflect the latest offerings. * Optimize website speed, performance, and mobile responsiveness. * Work with developers to improve UX/UI design, navigation, and checkout processes. 2. Product & Inventory Management * Ensure accurate stock levels by integrating inventory management with warehouse operations. * Coordinate with suppliers and logistics teams to maintain product availability. 3. Digital Marketing & SEO * Develop and execute SEO strategies to drive organic traffic (e.g., keyword research, content marketing, meta tags). * Manage Google Ads, social media ads, and email marketing campaigns to boost sales. * Collaborate with content writers to create blog posts, buying guides, and product reviews. * Implement retargeting campaigns to reduce cart abandonment and improve conversions. 4. Sales & Conversion Optimization * Monitor and analyze website traffic, sales data, and customer behavior using Google Analytics, Hotjar, or similar tools. * Optimize product pages with A/B testing to improve conversion rates. * Implement cross-selling & upselling techniques to increase average order value. * Improve checkout and payment processes to reduce drop-offs and abandoned carts. 5. Customer Experience & Support * Ensure high levels of customer service and response times through chat, email, and phone support. * Manage FAQs, live chat bots, and self-service options to assist customers efficiently. * Handle customer complaints, refunds, and product return processes smoothly. * Work with the logistics team to ensure timely order fulfillment and delivery tracking. 6. Marketplace & Third-Party Integrations * Manage product listings on Amazon, eBay, Wayfair, and other online marketplaces. * Ensure consistency in pricing, descriptions, and brand presence across all platforms. 7. Performance Tracking & Reporting * Monitor key KPIs like website traffic, conversion rate, average order value (AOV), customer acquisition cost (CAC), and return on ad spend (ROAS) identify growth * Generate weekly and monthly reports on website sales performance. 8. Security & Compliance * Ensure website security, PCI compliance, and data protection (GDPR). * Maintain customer data privacy and prevent fraudulent transactions. Ideal Candidate Profile ✅ Qualifications: * Degree in E-commerce, Digital Marketing, Business, or a related field. ✅ Experience: * 3-5 years of e-commerce management experience, preferably in kitchen & bathroom products. * Hands-on experience with Shopify, WooCommerce, Magento, or other e-commerce platforms. * Strong knowledge of Google Ads, Facebook Ads, and SEO best practices
Ecommerce Manager employer: Red Recruitment 247
Contact Detail:
Red Recruitment 247 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager
✨Tip Number 1
Familiarise yourself with the latest e-commerce trends and tools, especially those related to website optimisation and digital marketing. This knowledge will not only help you in interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the e-commerce industry through platforms like LinkedIn. Engaging with others can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific metrics and KPIs you've worked with in previous roles. Being able to articulate how you've improved conversion rates or optimised product listings will show that you're results-driven and ready to make an impact.
✨Tip Number 4
Research StudySmarter's current e-commerce strategies and identify areas where you could contribute. Bringing fresh ideas to the table during your interview can set you apart from other candidates and show your proactive approach.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce management, particularly with platforms like Shopify or WooCommerce. Emphasise your skills in website optimisation, digital marketing, and customer experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for e-commerce and your understanding of the role. Mention specific achievements in previous positions, such as successful SEO strategies or improvements in conversion rates.
Showcase Relevant Skills: In your application, clearly outline your skills related to digital marketing, analytics tools, and customer service. Use examples to demonstrate how you've successfully managed product listings and improved user experience.
Highlight Industry Knowledge: If you have experience in kitchen and bathroom products, make sure to mention it. Discuss any familiarity with marketplace integrations and how you've maintained brand consistency across platforms.
How to prepare for a job interview at Red Recruitment 247
✨Showcase Your E-commerce Knowledge
Make sure to brush up on the latest trends in e-commerce, especially related to kitchen and bathroom products. Be prepared to discuss your experience with platforms like Shopify or WooCommerce, and how you've optimised online stores in the past.
✨Demonstrate Analytical Skills
Since the role involves monitoring KPIs and using tools like Google Analytics, be ready to share examples of how you've used data to drive decisions. Discuss specific metrics you've tracked and how they influenced your strategies.
✨Prepare for Marketing Discussions
Expect questions about your experience with digital marketing and SEO. Have examples ready of successful campaigns you've managed, including any A/B testing you've conducted to improve conversion rates.
✨Emphasise Customer Experience
Customer service is key in e-commerce. Be prepared to talk about how you've handled customer complaints and improved service levels. Share any initiatives you've implemented to enhance the overall shopping experience.
