At a Glance
- Tasks: Manage UK-Europe road consignments and ensure smooth deliveries.
- Company: Specialist freight forwarder with a focus on growth.
- Benefits: Competitive salary, dynamic work environment, and career advancement opportunities.
- Why this job: Join a growing team and make an impact in the logistics industry.
- Qualifications: Experience in road freight operations and strong customer service skills.
- Other info: Exciting opportunities for professional development and networking.
The predicted salary is between 28800 - 48000 £ per year.
Our client, a specialist freight forwarder, is seeking experienced Road Freight Operators to join growing teams in Basildon, Tamworth and Manchester. You will manage end-to-end UK-Europe road consignments, ensuring smooth, compliant movements to agreed timelines while delivering excellent customer service.
What you will do:
- Manage import and export road consignments across Europe from booking to delivery.
- Track and trace shipments, resolving delays or exceptions proactively and keeping stakeholders informed.
- Arrange collections and final-mile deliveries; secure and confirm time slots with depots and customers.
- Prepare accurate paperwork (commercial invoices, packing lists, licences) and check charges prior to invoicing.
- Handle general administration: PODs, invoicing, filing and timely responses to queries.
- Liaise with clients to understand requirements and propose effective road solutions.
- Maintain compliance with customs, transport and safety regulations; keep up to date with any changes.
About you:
- Proven road freight operations experience covering both imports and exports (essential).
- Background in a freight forwarder or transport/logistics environment.
- Confident using TMS/freight systems and MS Office.
- Clear communicator with strong customer service skills and stakeholder management.
- High attention to detail with solid administrative accuracy.
If you have relevant experience, please get in touch today.
Road Freight Operator in Tamworth employer: Red Recruit
Contact Detail:
Red Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Freight Operator in Tamworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight and logistics industry. You never know who might have a lead on a Road Freight Operator position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of road freight operations. Be ready to discuss your experience with imports and exports, and how you've handled challenges in the past. We want to see that you can keep things running smoothly!
✨Tip Number 3
Show off your customer service skills! In this role, you'll be liaising with clients regularly, so think of examples where you've gone above and beyond to meet customer needs. We love to see that kind of dedication!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you to join our growing teams in Basildon, Tamworth, and Manchester.
We think you need these skills to ace Road Freight Operator in Tamworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your road freight experience, especially with imports and exports. We want to see how your background fits the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Road Freight Operator position. Mention specific experiences that relate to managing consignments and customer service.
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application is free from typos and errors. We appreciate clarity and accuracy, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Red Recruit
✨Know Your Freight Inside Out
Make sure you brush up on your road freight knowledge, especially regarding imports and exports. Familiarise yourself with the specific processes and regulations that apply to UK-Europe consignments, as this will show your potential employer that you're serious about the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is key in this role, prepare examples of how you've successfully managed client relationships in the past. Think about times when you resolved issues or went the extra mile for a customer, as these stories will highlight your strengths.
✨Be Ready to Discuss Compliance
Understanding customs and transport regulations is crucial. Brush up on any recent changes in the industry and be prepared to discuss how you ensure compliance in your work. This will demonstrate your attention to detail and commitment to best practices.
✨Practice Your Communication Skills
As a Road Freight Operator, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your communication style and ensure you come across as approachable and professional.