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- Tasks: Manage daily operations of a self-storage facility and drive local business growth.
- Company: Respected and growing company in the UK removals industry.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career advancement.
- Why this job: Be hands-on in a role that combines customer service with proactive sales.
- Qualifications: Experience in team management, adaptability, and strong problem-solving skills.
- Other info: Join a supportive team and make a real impact in your community.
The predicted salary is between 24000 - 32000 £ per year.
Salary: c£28,000
Location: Norwich
Start: ASAP
Our client, a respected and growing company in the UK removals industry, is looking to appoint an energetic, customer-driven Removals & Self Storage Manager to take ownership of the day-to-day operations of our self-storage facility while actively growing new business within the local community.
What you'll do:
This Removals & Self Storage Site Manager role is hands-on with responsibilities encompassing site management, customer service and proactive sales.
Key Duties include:
- Overseeing the daily operation and performance of the self-storage facility
- Driving revenue growth for both the storage site and the local moving service through proactive sales and lead conversion
- Carrying out home visits from qualified leads to identify customer needs and increase branch revenue
- Handling customer enquiries, bookings, contracts, and payments
- Delivering first class customer service, ensuring every customer has a positive experience
- Maintaining site security, cleanliness, and health & safety standards
- Conducting regular unit inspections and basic maintenance checks
- Managing stock availability
- Maximizing every customer lead to increase branch revenue via bookings
- Pricing accurately in accordance to demand in order to create long term storage occupancy
- Achieving company targets with effective management of P&L review
What you need:
We are keen to speak to dynamic and motivated professionals who have experience in managing and influencing a team, as well as an ability to work under own supervision and have a good eye for detail. Applicants should have a diverse range of skills and experience as this role requires adaptability, problem-solving, and the ability to manage multiple responsibilities effectively.
How to apply:
If you have relevant experience, please get in touch today. You can also refer someone suitable.
Keywords / alternative titles: Storage Manager, Branch Manager, General Manager - Storage & Facilities, Logistics Manager, Maintenance & Operations Manager, Operations Coordinator, Site Manager, Site Operations Manager, Warehouse Supervisor.
Removals & Self Storage Manager in Norwich employer: Red Recruit
Contact Detail:
Red Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Removals & Self Storage Manager in Norwich
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for common interview questions but also think outside the box. Be ready to discuss how you’d handle specific scenarios related to site management and customer service. Show them you can think on your feet and adapt to challenges!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Removals & Self Storage Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Removals & Self Storage Manager role. Highlight your customer service and sales achievements, as these are key to impressing us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the removals industry and how you can drive revenue growth. Keep it engaging and personal – we want to see your personality!
Showcase Your Management Skills: Since this role involves managing a team, be sure to include examples of your leadership experience. We love seeing how you've motivated others and handled challenges in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Red Recruit
✨Know Your Stuff
Make sure you understand the removals and self-storage industry inside out. Familiarise yourself with common practices, customer service expectations, and sales techniques. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Removals & Self Storage Manager, you'll need to manage a team effectively. Prepare examples of how you've successfully led a team in the past, handled conflicts, or motivated others. This will demonstrate your ability to influence and inspire those around you.
✨Be Customer-Centric
Since this role is all about delivering first-class customer service, think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you would handle customer enquiries and ensure a positive experience for everyone who walks through the door.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle various situations, like managing site security or dealing with a difficult customer. Practise your responses to these scenarios so you can showcase your problem-solving skills and adaptability during the interview.
