At a Glance
- Tasks: Engage with customers, generate sales leads, and provide tailored product recommendations.
- Company: Join a caring company that values empathy and customer experience.
- Benefits: Competitive salary, generous leave, discounts, and a supportive work environment.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Make a difference in people's lives while achieving your sales goals.
- Qualifications: Customer service experience and excellent communication skills required.
The predicted salary is between 29080 - 32000 £ per year.
Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a part time basis working 28 hours per week between Monday - Sunday. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers.
Benefits and Package for Sales Representative
- Salary: £18,651.46 Per Annum with on target earnings. Average OTE is £30,000
- Hours: 28 hours per week – Shift pattern between Monday – Sunday 8am – 8pm
- Contract: Permanent
- Location: Norwich Hybrid
- Generous annual leave holiday increasing with length of service.
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 3% Company matched
- Free on-site parking
Key Responsibilities of Sales Representative
- Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care
- Generate and convert sales leads through proactive outreach and effective engagement
- Provide accurate product information and tailored recommendations
- Build strong customer relationships to encourage repeat business and loyalty
- Identify and promote upgrade opportunities that enhance safety, independence, and quality of life
- Clearly explain the benefits of upgraded devices and services
- Achieve and exceed individual and team sales targets, KPIs, and revenue objectives
- Spot up-selling and cross‑selling opportunities in every interaction
- Prepare accurate quotations, process orders, and ensure timely follow-up
Key Skills and Experience of Sales Representative
- Have an excellent telephone manner
- Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell
- Are reliable, trustworthy and motivated
- 1 Year experience in customer facing role and display great customer service skills
- Comfortable using a CRM although training is provided
- Confident in both an inbound and outbound calling role
Sales Representative in Norfolk employer: Red Recruit
Join a dynamic team in Norwich as a Sales Representative, where your empathetic approach will make a real difference in the lives of vulnerable customers. With competitive pay, generous annual leave, and a supportive work culture that prioritises employee well-being, you'll find ample opportunities for growth and development. Enjoy unique benefits like discounts on various services and products, alongside a flexible hybrid working model that promotes work-life balance.
