At a Glance
- Tasks: Lead a dynamic team, drive profitability, and ensure top-notch customer service.
- Company: Join a leading removals company with a focus on teamwork and innovation.
- Benefits: Competitive salary, generous holiday, pension scheme, and career development opportunities.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Strong leadership and communication skills; previous management experience is a plus.
- Other info: Enjoy a vibrant workplace culture with awards, events, and volunteering days.
The predicted salary is between 40000 - 45000 £ per year.
Location: Surrey
Salary: Up to £45k + Benefits Package
We are seeking a dynamic and experienced Branch Manager for this exciting opportunity, to lead operations, drive profitability and ensure high standards of customer service and compliance. This role requires strong leadership, strategic planning, and operational oversight across all aspects of branch performance.
Main Roles & Responsibilities:
- Lead, motivate and influence branch staff in a disciplined yet positive manner.
- Attend management, safety, and training meetings.
- Monitor branch performance and implement improvements.
- Collaborate with other branch managers to share best practices and resolve challenges working as a team.
- Coordinate local marketing initiatives in partnership with the Marketing team.
- Oversee facility needs and ensure operational readiness.
- Recruit, train, and manage branch staff, including performance appraisals and incentive plans.
- Maintain compliance with Health & Safety regulations and ISO9002 standards.
- Supervise vehicle maintenance and ensure legal compliance.
- Allocate resources effectively for removals and warehouse operations.
- Ensure accurate financial, operational, and personnel reporting.
- Foster strong customer relationships and uphold service quality.
- Represent the company at industry events such as BAR meetings.
- Client liaison, including first level claims and complaints.
Experience & Qualifications:
- Previous industry experience is preferred but not essential. Full training will be provided.
- Proven experience in branch or operations management with commercial acumen - Essential
- Strong leadership, man-management and team development skills - Essential
- Excellent communication, positive influencing and problem-solving abilities - Essential
- Knowledge of Health & Safety and Quality Compliance Standards - Essential
- Ability to manage budgets, logistics, and customer service - Essential
Remuneration & Benefits Package:
- Competitive Salary between £40,000 to £45,000 depending on experience
- Permanent, full-time
- 20 days holiday + 8 bank holiday
- Company pension
- 2 x paid volunteering days
- Access to a leading Employee Engagement Platform provider offering lifestyle saving and discounts on most high street retailers and services, reward and recognition programme.
- Employee Referral Scheme
- Career development opportunities
- Company awards and events
- Free on-site parking
If you’d like to know more about this Removals Branch Manager opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in removals, relocations and fine art shipping recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Removals Branch Manager in Guildford employer: Red Recruit
Contact Detail:
Red Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Removals Branch Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the removals industry and let them know you're on the hunt for a Branch Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase your strategic planning skills and operational oversight experience during the chat.
✨Tip Number 3
Show off your problem-solving abilities! Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your capability to manage budgets and logistics effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Removals Branch Manager in Guildford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and operational management experience, as these are key for the Branch Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams and improved branch performance in the past.
Showcase Your Communication Skills: Since excellent communication is essential for this role, ensure your application is clear and concise. Use professional language but let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Red Recruit
✨Know Your Stuff
Before the interview, make sure you understand the removals industry and the specific challenges it faces. Brush up on your knowledge of Health & Safety regulations and ISO9002 standards, as these will likely come up in conversation.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership and team management abilities. Think about times when you've motivated a team or resolved conflicts, as this role requires strong man-management skills.
✨Be Ready to Discuss Strategy
Since the role involves strategic planning and operational oversight, be prepared to discuss how you would drive profitability and improve branch performance. Have a few ideas ready to share that show your commercial acumen.
✨Engage with Customer Service Scenarios
Customer relationships are key in this role, so think of examples where you've successfully handled client complaints or enhanced service quality. This will show your potential employer that you can maintain high standards of customer service.