At a Glance
- Tasks: Engage with customers, guide them through the purchasing process, and exceed sales targets.
- Company: Award-winning removals and storage provider with a global presence.
- Benefits: Competitive salary up to £40,000 plus commission, with opportunities for growth.
- Why this job: Join a dynamic team and make a real impact in customer satisfaction and sales success.
- Qualifications: 3+ years of sales and customer service experience in the removals industry.
- Other info: Work independently and collaboratively in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Our Clients, award-winning removals and storage providers worldwide, are currently looking to appoint an experienced Removals Sales Consultant to join their team in Suffolk. Reporting to the Director of Sales and working with colleagues, external suppliers, and subcontractors, as Removals Sales Consultant, you will be engaging directly with customers, guiding them through the purchasing process, addressing enquiries, and ensuring a seamless customer experience.
You will also be required to leverage sales expertise to meet and exceed sales targets, build strong customer relationships, and contribute to the company's overall growth.
Removals Sales Consultant duties include:
- Respond to inbound enquiries (via phone, email, or chat) from potential customers, providing personalised support and product recommendations
- Identify customer needs, match them with suitable products or services
- Follow up all quotations to effectively close sales
- Build rapport and trust with customers to ensure a positive buying experience
- Meet or exceed individual and team sales targets and key performance indicators (KPIs)
- Maintain an up-to-date understanding of product features, pricing, and promotions to provide accurate information to customers
- Navigate CRM systems and sales tools to track customer interactions, sales progress, and follow-ups
- Provide feedback to the marketing and product teams regarding customer preferences, pain points, and potential improvements
- Attend monthly sales meetings to report personal sales
- Handle customer concerns with professionalism and resolve issues to ensure satisfaction
We are keen to speak with self-motivated people who have at least 3 years of sales and customer service experience within the Removals/Relocation industry, with domestic, European, and international knowledge being a distinct advantage. Candidates must be able to work independently and within a team, have excellent customer service skills as well as strong administration and organisational skills.
In return, the successful Removals Sales Consultant will be offered up to £40,000 in line with skills and experience, plus commission. Contact us today.
Removals Sales Consultant in England employer: Red Recruit
Contact Detail:
Red Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Removals Sales Consultant in England
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent achievements. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your sales experience in the removals industry. Be ready to share specific examples of how you've met targets and built customer relationships.
✨Tip Number 3
Don’t just wait for the interview; reach out! Connect with current employees on LinkedIn or engage with the company’s social media. It shows initiative and can give you insider info that might help you stand out.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and reiterating your enthusiasm can keep you top of mind. Plus, it shows you're genuinely interested in the role.
We think you need these skills to ace Removals Sales Consultant in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Removals Sales Consultant role. Highlight your sales experience and customer service skills, especially in the removals or relocation industry. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team's success. Be sure to mention any relevant experience and your understanding of the removals process.
Showcase Your Sales Achievements: When detailing your experience, don’t just list your duties—show us your achievements! Include specific examples of how you've met or exceeded sales targets in the past. Numbers speak volumes, so if you have stats, flaunt them!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Red Recruit
✨Know Your Stuff
Make sure you brush up on the removals and relocation industry. Understand the common challenges customers face and how your potential employer's services can solve them. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare to discuss specific sales achievements from your past roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight how you met or exceeded sales targets and built strong customer relationships, as this is crucial for the Removals Sales Consultant position.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means not just hearing the questions but also responding thoughtfully. It’s essential for understanding customer needs and providing tailored solutions, which is a big part of the job.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the company's approach to customer service or how they measure success in sales. This shows your interest in the role and helps you gauge if the company is the right fit for you.